FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At the Clean Casa Crew, we believe in upfront, transparent pricing. The price you see is the price you pay—no hidden fees or surprise charges. We also offer special discounts for recurring services! Our pricing reflects the care and quality we bring to every clean, backed by our 100% Satisfaction Guarantee: If you’re not happy, your next clean is free. Feel free to check availability and book directly at cleancasacrew.com/booking. We look forward to serving you!
- What is your typical process for working with a new customer?
1. Easy Online Booking: Start by selecting your preferred time and service through our simple online platform. You’ll get instant confirmation and upfront pricing with no hidden fees or surprises. 2. Reliable, Professional Service: Our fully vetted and insured cleaners arrive on time and follow a detailed cleaning checklist customized to your home’s needs. We keep you updated every step of the way—from booking to completion. 3. Satisfaction Guaranteed: After the cleaning, we’ll follow up to ensure everything meets your expectations. If you’re not completely satisfied, your next cleaning is free—no questions asked.
- What education and/or training do you have that relates to your work?
At Clean Casa Crew, we don’t just hire cleaners—we handpick experienced professionals who meet rigorous standards for quality, reliability, and customer care. Every cleaner is fully vetted, insured, and committed to delivering top-notch service. Our team ensures that only the best make it into your home, giving you peace of mind and a spotless space every time.