michael kramp says, "We use Paschal for Heat/Air and had them out to fix a heater issue. I left a 5 star for that service call as well. David Glenn (Paschal Plumbing Mgr) was recommended by his HVAC counterpart. We had recently had multiple issues with another plumbing company. Missed appointments, faulty installation of a water softener and most recently, a misdiagnosis on a water pressure issue. So we gave Pachal the business - primarily due to how David handled the situation. I was able to reach him directly multiple times and they made me a feel like our issue was a priority. They came out on time and properly diagnosed the previously misdiagnosed problem from the other plumbing company. They discovered several other issues with how the other company installed our water heater and the service call was 1/3 less than what the other company was recommending. Mostly due to the fact that we were not in need of a new pressure tank! Lucas, Davids associate was also first class. I enrolled in their protection plan that offers monitoring and annual checkups to avoid some of the unplanned problems heaters, ACs and plumbing can bring to home ownership. I really just cant brag enough about how I was treated. Completely opposite of the other company. HIGHLY RECOMMEND. Join their preventative maintenance club. Youll be glad you did. Great job and cheers boys."See more
