FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our materials through local companies and we give you that exact price. We do not get any overhead on materials. We won't be the highest bid but we might not be the lowest. We bid our work on quality work and both direct and indirect expenses to get the work done. We do run discount specials throughout the year. We offer a referral bonus of $50, if a customer refers another who signs with us. We also offer a sign bonus. We will put a sign in customers yard after we sign the customer. If the customer is willing to keep the sign posted in their yard for an atleast an additional 60 days we will give the customer a $50 advertising bonus.
- What is your typical process for working with a new customer?
After being contacted by customer, we will set a time to come to customer's home and do an inspection of their roof or consult on other projects and discuss with customer their options. We will then go back to office and prepare an estimate. We will email over an estimate and if customer is satisfied with estimate we will set-up a time to sign contract and pickup down payment. At that meeting we will discuss timeline goals and arrange to get project on the schedule.
- What education and/or training do you have that relates to your work?
We have passed the National Roofing Contracter Testing through International Code Council as well as the National Association of State Contractors Licensing Agencies Testing. We have 25 years of experience in construction, specifically roofing and carpentry.