FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an hourly rate for in-person and online lessons and offer tutoring packages as well.
- What is your typical process for working with a new customer?
We speak with our clients about their needs for tutoring and the timeline for their goals/next test date. After our preliminary assessment, we set our client up with an account on our website where they can manage payments, tutoring notes, upload relevant documents such as grade and score reports, and so on. We then match clients with a tutor who will reach out to them and set up a convenient time to begin lessons.
- What education and/or training do you have that relates to your work?
Our tutors have years of experience tutoring and/or teaching. They all hold (or are pursuing) Bachelors degrees or higher in the subjects they tutor and at times receive additional instruction for certain subjects (such as test prep).