FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that every job in unique. depending on the design, species and color of the stain, every job can be priced at a different point.
- What is your typical process for working with a new customer?
We enjoy meeting with our customers at their home, in order to allow us to measure out the property, speak with the homeowner and provide a more accurate quote. The last thing we want is to promise something to a client, and arrive at the property realize it cannot be done. We provide free onsite estimates, as well as have a showroom full of samples. What ever works for you, we would be happy to help make it happen!
- What education and/or training do you have that relates to your work?
Woodchucks owner, Chuck Kelly, has been in the flooring industry for over 33 years. Starting just out of the air force, Chuck and his then business partner bought some tools off craigslist and got to work with only an ad in the newspaper. Fast forward 33 years and Chuck has a reputable referral based business serving San Diego and the surround areas.