FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer high quality work for an affordable price! We highly value the quality of our work and will never sacrifice that quality to save time. That being said, there are some steps that we take that may require more effort but will result in a much cleaner and long lasting result. We take no shortcuts or cut corners, seen or unseen. DOES GROUPING SERVICES TOGETHER RESULT IN A LOWER PRICE? Yes. Fuel, general time spent, and setup/break down time play a big role in how we adjust our prices. Setting up on two separate days will in many cases cause over 30 minutes of work added each day, meaning more cost on both ends as well as 2 transactions, meaning more cost.
- What is your typical process for working with a new customer?
Establishing good communication is very important. Getting your name, a phone number and an address is always the first step. Then, we discuss what you need done and make sure we can provide what you need done. Platforms tends to omit important and relevant information such as: Does your house have a porch, a walk-out basement, is it four-sided brick, is it constructed of stucco, how many panes per gridded window etc. All of this will affect pricing. Talking with you or texting and getting those additional details will help clear up all those questions.
- What education and/or training do you have that relates to your work?
The house cleaning industry requires a very diverse skill set. Proper safety, good work ethic, and proficiency just to name a few. Many home owners are dependent on the professional to give an accurate diagnosis and solution to a problem that they have. Only experience and a solid understanding of the subject will give the professional the ability to give an accurate answer.