FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Roofing has many different factors to consider when pricing. But generally speaking if the size of the roof and type of shingle to be installed is known, a rough starting quote can be offered without an initial inspection to the home.
- What is your typical process for working with a new customer?
Once a owner contacts ACR- we'll perform a free, no-obligation inspection of the home. If an insurance claim is already in hand, we can work directly with the insurance company on behalf of the owner to insure the claim is maximize to cover all costs (minimizing any out of pocket costs for the owner). Once the claim and/or pricing is approved by both parties, we're ready to schedule the work!
- What education and/or training do you have that relates to your work?
I have 15 years in residential construction management. The past 2 years have been devoted entirely to exterior hail damage claims. This includes roofing, siding, windows, gutters and paint.