FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Design Vertices, we offer transparent and flexible pricing tailored to meet your unique project needs. Here's what you should know about our pricing: 1. Custom Quotes: Each project is unique, and we provide personalized quotes based on your specific requirements. 2. Package Options: We offer tiered pricing plans to accommodate different budgets and design complexities. 3. Upfront Pricing: No hidden fees—our proposals clearly outline all costs before work begins. 4. Discounts: We provide discounts for bundled services, long-term collaborations, and non-profits. 5. Revisions: Our packages include a set number of revisions, with additional changes available at an hourly rate. 6. Rush Fees: Expedited projects may incur additional fees depending on the turnaround time required. 7. Payment Plans: We offer flexible payment options to help you manage costs effectively.
- What is your typical process for working with a new customer?
At Design Vertices, we take a collaborative and structured approach to ensure every project is executed seamlessly. Here’s what you can expect when working with us: 1. Initial Consultation We begin with a discovery call to understand your vision, goals, and project requirements. This helps us tailor our approach to best suit your needs. 2. Dedicated Project Manager & Team Collaboration Once you decide to move forward, we assign a dedicated project manager who will be your main point of contact throughout the process. Your project will be handled by a team of experienced designers, developers, and strategists, ensuring each aspect of the project is expertly managed. 3. Proposal & Pricing We provide a detailed proposal outlining scope, timelines, pricing, and deliverables. Once approved, we move forward with the contract and deposit. 4. Research & Strategy Our team conducts market research, analyzes competitors, and develops a strategic plan to align with your brand and objectives. 5. Design & Development Our designers create wireframes/mockups to visualize the design. After your feedback, we refine the design and begin development (for web projects). We ensure everything is functional, aesthetically appealing, and user-friendly. 6. Review & Revisions You’ll have the opportunity to review our work and request revisions to ensure it aligns with your vision. Our packages typically include a set number of revisions. 7. Final Approval & Launch Once everything is approved, we finalize the project, conduct quality assurance checks, and prepare for launch. Your project manager ensures a smooth handoff and provides any necessary training or documentation. 8. Post-Launch Support & Ongoing Collaboration We believe in building long-term relationships. Whether you need website maintenance, design updates, or additional services, our team is here to support your continued success. With a dedicated project manager and a skilled team working on your project, we guarantee a smooth and stress-free experience. Let’s bring your vision to life—contact us today to get started!
- What education and/or training do you have that relates to your work?
At Design Vertices, our team is made up of highly skilled professionals with diverse backgrounds in web design, development, branding, and digital marketing. Our expertise comes from a combination of formal education, industry certifications, and hands-on experience in delivering high-quality design solutions. Our Team’s Expertise Includes: 1. Degrees & Certifications – Many of our team members hold degrees in graphic design, web development, computer science, marketing, and business. Additionally, we have certifications in UI/UX design, SEO, and digital strategy. 2. Industry Experience – With 7 years of experience, we have worked with clients across multiple industries, including e-commerce, real estate, healthcare, and hospitality. 3. Ongoing Training – The digital landscape is always evolving, and we stay ahead by attending industry conferences, participating in online courses, and obtaining certifications from platforms like Adobe, Google, and HubSpot. 4. Hands-on Project Experience – We have successfully designed and launched hundreds of websites, branding projects, and digital campaigns, ensuring that our solutions are both strategic and visually compelling. 5. Expert Development Skills – Our developers are proficient in HTML, CSS, JavaScript, WordPress, Shopify, React, and more, allowing us to create high-performing and custom solutions tailored to client needs.