FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At AYM Cleaners Services LLC, we offer special discounts for our clients. After 3 rooms, we provide a 10% discount on the service. Additionally, if you refer a new client, both you and the new customer will receive a 15% discount on your next cleaning. These discounts apply to both basic and deep cleaning services, offering our clients a great opportunity to save while enjoying quality service.
- What is your typical process for working with a new customer?
The process with a new client begins with a consultation to understand their needs and provide a quote. Then, the service is scheduled, the necessary equipment is prepared, and the appointment is confirmed. During the cleaning, a detailed plan is followed to ensure quality. Finally, the client reviews the work, payment is collected, and follow-up is offered for future services.
- What education and/or training do you have that relates to your work?
At AYM Cleaners Services LLC, we have extensive experience in professional cleaning, backed by training in advanced techniques, safe product use, and hygiene protocols. Our team is skilled in workplace safety, chemical handling, and compliance with OSHA regulations. Additionally, we hold certifications from recognized organizations such as the Cleaning Management Institute (CMI) and the International Janitorial Cleaning Services Association (IJCSA). We also have training in business management to provide an efficient and high-quality service. Our commitment is to deliver professional cleaning with high standards and guaranteed satisfaction.