FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All services whether for a move or assembly have a two hour minimum labor charge. Singular assemblies take at least an hour or two depending on the item. Know that manufacturers and product documentation varies as does the time each piece takes to get assembled. If you have multiple items needing assembled or an outdoor assembly it will take longer. Multiple item assemblies can take 4-5 hours or longer. Outdoor playground assemblies and gazebos can take anywhere up to 10-11 hours. We encourage you to provide any photos, pictures, product numbers or links of the items you are needed assembled so we can research the assemblies ahead of time and review any assembly manuals to help make your build go a quicker and smoother. Many moving companies charge from the time the truck leaves the shop to the time the truck returns. We don’t do that. Instead we charge a separate truck and transportation fee to go along with our hourly moving labor rates. If you are needing a full service move which requires a moving truck we have a minimum Truck and Transportation fee of $150 to go with our hourly labor rate. The Truck and Transportation fee may vary depending on the amount of mileage that has to be driven to complete the move. If you are wanting a truck for your move we require you to provide both addresses for your move so we can quote you accurately. All hourly moving labor rates then will begin when we arrive at your pickup location and end when the job is completed. Smaller 1-2 bedrooms apartment and home moves are estimated at around 4-5 hours depending on the travel requirements and what each specific location is like. Larger 2BR & 3BR Moves can go 6-7 hours. Full home moves which include basements, sheds or multiple stops can take 10-12 hours depending on the number of trips, trucks or loads required to complete the move. For both assemblies and moves we can offer one, two or three Beaves to help you get the job done. Rates increase with each requested Beave. For payments and reservations we accept cash or any debit or credit card via the Square Platform Services. Payments taken over the square platform are assessed a 3% finance charge.
- What is your typical process for working with a new customer?
A phone call is required on jobs to confirm date, time and service. If the job is booked well in advance you will be contacted the Monday of the week of your service via text to confirm that we are still scheduled and nothing has changed. Then on the day of the move you will receive a phone call before we head out to your home location. You will be given an ETA base on Google Map directions so you will know exactly when you can expect us to arrive at your location.
- What education and/or training do you have that relates to your work?
Prior to forming Busy Beaves LLC, the business operated under Lange Transport LLC. Lange Transport LLC had to be dissolved during the covid crisis in 2000, but Lange Transport LLC operated for three years and had nation wide contracts with such companies as Dunhams Express, Installs Inc, GoConfigure, and Menards. The contracts with these national suppliers and local companies required deliveries and assemblies of all types. Everything from home appliances, construction supplies, fitness equipment, outdoor furniture, and more.