FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is not really a set price on Stump grinding and Removal, the Price of each job can vary, it all depends on the level of service or services requested. The location of the job (what city), where the stumps are located around your lot (hill, near foundation, etc.) are a few things that can alter price. We have free estimates for this very reason.
- What is your typical process for working with a new customer?
Upon receiving a request for removal, the customer is contacted, and an estimate date is set up. Once one of our estimators have met with the customer, given an estimate, and answered any questions they may have an official electronic service quote is sent out for approval. If we do not hear from a customer within a week or two, follow up phone calls and emails go out on day 8. The same goes for completed jobs as well. This ensures completed jobs continue to exceed customer expectations. We set the bar high and intend to keep it that way.
- What education and/or training do you have that relates to your work?
We have been working with Trees for over 8 years. We have built a strong network with a strong majority of tree companies in the valley, and are most known for our high level of quality and thoroughness.