FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide discounts to senior citizens, veterans, and active-duty military personnel.
- What is your typical process for working with a new customer?
Our Typical Process for Working with New Customers: Initial Consultation: We start by scheduling a visit to your location to understand your specific needs and requirements. Needs Assessment: During our visit, we conduct a thorough assessment to identify the services and solutions that best meet your needs. Customized Estimate: Based on our assessment, we provide you with a detailed and accurate estimate tailored to your specific requirements. Proposal Presentation: We present our proposal, outlining the services we recommend and the associated costs. Feedback and Adjustments: We welcome your feedback and make any necessary adjustments to ensure the proposal aligns with your expectations. Agreement and Scheduling: Once you approve the proposal, we finalize the agreement and schedule the services at a convenient time for you. Service Delivery: Our team delivers the services with professionalism and attention to detail, ensuring your satisfaction. Follow-Up: After the services are completed, we follow up to ensure everything meets your expectations and address any additional needs.
- What education and/or training do you have that relates to your work?
Education and Training: I have been in this trade for about 14 years, which has provided me with extensive hands-on experience and practical knowledge. Additionally, I am certified by Owens Corning and Malarkey, which ensures that I am up-to-date with the latest industry standards and best practices.