FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The two largest variables regarding pricing for most roofing services are the square footage of your home (and thus, your roof), and the type of roofing material.
- What is your typical process for working with a new customer?
An appointment is set up to evaluate the roof with our roofing consultant. The in-person appointment could take anywhere from 15 minutes to an hour for larger homes. (Most of the time is spent assessing your roof and if need be inspecting the attic as well.) After the assessment of the roof, we'll let you know your options and answer any questions. We'll then be on our way and email you a proposal. We also understand if you're not able to meet for an in-person estimate and are able to email you an estimate, no meeting required.
- What education and/or training do you have that relates to your work?
Our team of roofing professionals have years of experience and expertise in all aspects of roofing. We stay up-to-date with the latest industry trends and use the best materials and techniques to ensure that your roof is built to last. Additionally, we have the Emerald Pro certification from Malarkey (a reputable eco-friendly roofing shingle manufacturer).