Family Home and Office Cleaning Service
Family Home and Office Cleaning Service

Family Home and Office Cleaning Service

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Introduction
Our business stands out because we are a professional, locally owned and operated family business. We are big enough to do a good job but small enough to care about knowing each of our clients and doing a personalized service. We are licensed, bonded and insured. We do residential as well as office cleaning. Our owner, Cathy Morrison has over 40 years experience owning a cleaning service, 21 years in California and over 22 years here in Vancouver, Wa. Our workers are employees and we pay all applicable taxes, labor and Industries, employment security etc required by law. So we do not ask our clients to pay illegal "under-the-table" cash payments Our employees are family and friends. We do not hire anyone that we do not know personally. I assign my clients to a dedicated team so they are not getting different cleaners all the time. Even though it is impossible to please all the people all the time, we certainly try our best. The price mentioned in my quote sent by Thumbtack is just a rough idea of what the cost of your cleaning would be. For first time or one time deep cleaning or move-out or -in cleaning we charge an hourly rate of $50 per cleaner. For ongoing maintenance cleaning we do a flat per cleaning rate. That rate depends on a lot more factors that just the number of bedrooms and bathrooms and if you have pets. In order to give you an accurate quote I need to do an on-site visit. At that time I would provide you with a written quote, a list of the tasks included in each service, and a list of some of our clients as references. The best thing that I, as the owner of my business, enjoy is meeting with clients and getting to know them a bit. I enjoy helping people and seeing the remarkable change that occurs in many homes when we service them on a regular basis. I feel that our services are valuable to the community because our clients can enjoy more free time with their families, working moms and dads can pay more attention to their children and older ones can remain in their homes longer because of the help they have taking care of their homes doing tasks that they can perhaps no longer handle. I am happy that even though I can no longer go out to do jobs like I used to our business can still support our family and our needs.
Overview

Hired 151 times

Serves Vancouver, WA

Background checked

11 employees

23 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash and Check.

Top Pro status

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2019

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2017

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2016

Projects and media

5 photos

Projects and media

5 photos

Specialties
Property type

,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

60 reviews

5
83%
4
12%
3
0%
2
2%
1
3%

Read reviews that mention:


pro avatar
Debbie B.
Nov 11, 2020
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Hired on Thumbtack

Hired on Thumbtack

Very good service. Cathy was very thorough with her free estimate. She made sure that She understood my expectations and the things done that I wanted. Making sure I understood how they work. Then Teresa came and did a great job cleaning and did as promised. I’m looking forward to having their help for a long time.

Details: 3 bedrooms • 1 bathroom • Standard cleaning • Pets in home • Every 2 weeks

Family Home and Office Cleaning Service's reply
Debbie, Thanks so much for taking time to review our work and for your kind words. We try hard to do a good job!
House Cleaning
pro avatar
JK H.
Feb 10, 2020
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Hired on Thumbtack

Hired on Thumbtack

We have used Family Home and Office Cleaning for a few years, and couldn’t be happier. Our cleaners do a great job. They are dependable, honest, friendly and very trustworthy. Cathy is great at keeping us posted on schedule changes when holidays impact our regular cleaning day. Oh, and our dogs can’t wait for the cleaners to arrive - they love the attention they get and wait by the front door on cleaning days.
Family Home and Office Cleaning Service's reply
Hey Kevin, thank you for the great review! Cathy
House Cleaning
pro avatar
Kelly R.
Mar 22, 2017
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Hired on Thumbtack

Hired on Thumbtack

Family Home and Office Cleaning Service (and Garden service) has been cleaning my home weekly for over six weeks and I couldn't be happier with the quality of service! The first couple of weeks were deep clean visits (they even moved and cleaned under my fridge and stove) with a two person team and now we are on a maintenance schedule with one cleaner once a week. They are awesome! Courteous and timely and competitively priced. They allow me to focus on my professional career as a Tax Advisor during the peak of tax season and let my husband heal from serious illness. KR
Family Home and Office Cleaning Service's reply
Kelly, I appreciate you and Mike using our services. I am happy we were able to make a difference in your lives. Thank you for taking the time to write such kind words. Cathy
House Cleaning
pro avatar
Iain K.
Jun 12, 2018
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Hired on Thumbtack

Hired on Thumbtack

I have always wanted to try having someone help with house cleaning - I struggled with my comfort level of having someone in my home ...and what should I ask for help with .... Well!!!! Cathy made it such an easy step - she came into our home and let me know what she considered part of the standard expection and what could be asked for in addition to that ...and it all exceeded what I had hoped for! When Ayde and Julia arrived today I was a little anxious - it is an odd thing inviting people into your home you have only just met at the door and have them “dig in” so to speak... but thankfully, these gals were so kind, easy to talk to and professional - they had me comfortable not long after “hello” :) They REALLY sealed our new relationship when they finished and they showed me around my now super fresh and gleaming home! They clearly took such pride in their work ... it showed in the results and their smiles- I cannot say enough!!! I feel like I won something!!! I should thank my husband too for finding Cathy and setting this up- I feel blessed, thankful and sooo impressed!!! Can’t wait to see them again!
Family Home and Office Cleaning Service's reply
Chris, thank you for such an amazing and kind review!!! I talked to the ladies this afternoon when they got back from your house and they told me that you were so nice and that they felt good about the job that they did. Thank you!!
House Cleaning
pro avatar
Mark S.
Feb 27, 2018
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Hired on Thumbtack

Hired on Thumbtack

Family Home & Cleaning stood out well beyond the rest by offering to perform a detailed estimate based off a free visitation. We are now set up for monthly visits, at a very reasonable rate. I will recommend them to other Vancouver residents who have an interest in hiring local, quality services.

Details: 2 bedrooms • 1 bathroom • Less than 1,000 sq ft • Standard cleaning • Once a month

Family Home and Office Cleaning Service's reply
Thanks Mark for using our services and for your kind remarks!! Cathy
House Cleaning
Credentials
Background Check

Cathy Morrison