Pierce County Plumbing, Inc.

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Introduction

Quality work in a timely manner. We respond to requests for service 24/7. We are able to assist our customers with quality work at a fair price. We offer military and senior discounts.

Overview

Hired 148 times

Background checked

15 employees

9 years in business

Business hours

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

81 reviews

5

79%

4

15%

3

0%

2

1%

1

5%

Ana F.

Nov 14, 2016

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Hired on Thumbtack

My experience was great. They are professional. They got the job done very fast. I'll not hesitate to hire them again.

Garbage Disposal Installation

Al Z.

Dec 9, 2016

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Hired on Thumbtack

Flooded and damaged my hardwood floors and told me to just let them dry out (it's been over a month and it hasn't gone away). Glue all over the hardwood floor from their work, insulation in the crawl space that was removed wasn't repaired/replaced. They were fast and expensive but after spending a large amount of money with them I would have expected some sort of professionalism and cleanliness. They didn't clean up after themselves and, oh yes, they kept all the copper piping they removed. That they managed to clean up.

Plumbing Drain Repair

Patti C.

Apr 6, 2017

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Hired on Thumbtack

The owner, Joe came out because I was having a problem with my basement flooding. I was told they would try to snake the drains (2) first, and if that didn't work, they would tear up the concrete and put in a new drain and replace the concrete. When his two workers came out, they were able to snake the inside basement drain, but found the outside basement drain to be faulty. The initial quote was $1800, but changed to $2200 as the concrete patch was a bigger area. They spent 6 hours on the job and I was pleased with their work. That is, until the concrete dried and I saw that the drain was an inch below the concrete surface and the edge was jagged. This presented a tripping hazard, not to mention the unfinished look. A lesser issue was the transition to the basement, it was not smooth. The new concrete should have been the same level and feathered into existing concrete. I sent Joe pictures and he called me back. He told me the job was done correctly, but he would send them back out to fill in the hole and raise the drain a bit. He never admitted fault, but assured me he would have it fixed. His worker came back, raised the drain and filled it with mortar. I was not home. When I returned home and saw it, I was mortified. The mortar not only filled the hole, but was surrounding the drain in a unsightly way. The transition was covered with mortar and looked worse than before! This time I sent Joe photos and a text about how disappointed I was. I didn't hear from him. I sent another text several days later and he called me. This time he used every excuse in the book about them not being concrete specialists and how lucky I was that they agreed to not only replace the drain but finish with new concrete since that was not their speciality. Really? I hired them for the entire job, for $2200!!! There was no mention that they weren't proficient at concrete. Joe also mentioned how they'd came all the way to my house, (Des Moines) three times. Once for the bid, once for the job, and once for the repair! I'm sorry that you are based in Tacoma, don't take jobs out of your area if that is too far to travel. In the end, I am stuck with the job as is, and there was no offer of compensation to make things right. Joe is a smooth talker and will talk out of both sides of his mouth. As a business owner, this is death. It would have been easy to make things right with me, I didn't need much compensation, even admitting to a poor job would have been nice. I have had no flooding and the drain is working well. However, I do not recommend Pierce County Plumbing because of the entire experience. I am even thinking Thumbtack may not be the best way to go, as it is small guys (businesses), who don't guarantee their work.

Plumbing Drain Repair

Stacy O.

Apr 2, 2018

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Hired on Thumbtack

Was able to replace a water heater same day, cost was better than competitions.

Details: Yes, the location has an existing heater • Electric tank (more common) • Garage • No, I would like the pro's help in purchasing the water heater • House • Owner

Water Heater Installation or Replacement

Brandon r.

Aug 10, 2017

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Hired on Thumbtack

Great guys. I would refer them out to my friends and family

Plumbing Pipe Installation or Replacement

Credentials

Background Check

Joe Clark