FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do everything we can to help our customers get the best pricing possible. We make sure the materials we use on their projects enable us to offer competitive pricing while not sacrificing quality of work. We constantly monitor our subcontractors pricing to ensure they are offering competitive pricing. Some of our customers want to provide their own materials to help save money. Other customers want to do some part of the work needed for their project such as demo or painting to help save money. If one of our customers shows us they are getting better pricing somewhere else we will do all we can to adjust to our price to be more competitive.
- What is your typical process for working with a new customer?
Usually try to meet with the customer, take a look at the area of their home that needs some work or to be remodeled, and then listen to what the customer would like to accomplish. Once the customer has described what they would like to do, I will give my input on the project, try to describe how the project will be accomplished and the time frame needed to accomplish the work. If their project will need new finishes such as tile, countertops, flooring, etc we see if the customer knows what they want or do they need ideas? Sometimes we will take customers to select items other times we will give advice as to where they can shop for the finishes they might like.. We find that most customers need help selecting finishes, so we try to make this process simple and convenient. When our customers make the decision to do some work on their homes, this can be a stressful and expensive endeavor, we do everything we can to help their project go smoothly.
- What education and/or training do you have that relates to your work?
High School Graduate College Graduate BS degree in Technology Management Training in work place discrimination Training in work place harassment Training in drugs in the work place