Dick's Heating & AC

$70/service call

(waived if hired)

Select a service

Zip code

Scheduling

Air handler location

A/C services needed

Responds within a day

Introduction

In Business Since 1974 - Licensed, Bonded & Insured The Right Heating & Cooling For You and your family. Dick’s Heating & A/C Inc. provides heating and cooling needs in Sumner, Bellevue, Seattle, Tacoma, Auburn, Puyallup, Kent, and the nearby areas. We are one of the leading HVAC companies making sure your home and business enjoy ideal temperatures all throughout the year.

Overview

Hired 13 times

Serves Sumner, WA

Background checked

30 employees

50 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Featured Projects

2 photos

Specialties

A/C services needed

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Good 4.1

15 reviews

5

73%

4

0%

3

7%

2

7%

1

13%

Read reviews that mention:

Sasha N.

Sep 23, 2024

·

Hired on Thumbtack

The receptionist and the technician were both pleasant to speak to and they helped service our furnace within a few days.

Details: Furnace • Routine maintenance • Garage • Single-level building • House

Heating System Repair or Maintenance

Jillyan B.

Jul 19, 2024

·

Hired on Thumbtack

The gentlemen that showed for the appointment was very helpful and knowledgeable.

Details: Repair • Central heating or cooling • House

Thermostat Installation or Repair

Darnell H.

Jul 5, 2024

·

Hired on Thumbtack

The guy came and informed me that I didn’t actually have AC in my forced cool air system. I was told when I bought the home I could control the temp with the forced cool air system. Which is understandable, but when asking him about my thermostat and how to control the fan, instead of explaining he suddenly became impatient and just turned around and walked away from me. $80 for about 10 minutes. I only wonder what level of professionalism would of been displayed if it was a real job. They should always take time to answer all questions at the rate we pay.

Details: Repair • Only warm air is blowing from the vents • House

Dick's Heating & AC's reply

Hello, thank you for your feedback. We were called to the home for No Cooling from an A/c unit, our tech arrived to the location during the timeframe given and found no a/c unit at the location to work on. We are sad to learn you were not happy with the interaction from our employee who's been with us for over 25 years, we will discuss the interaction with him & work to improve for future interactions with our customers. Thank you.

Central Air Conditioning Repair or Maintenance

Aimee M.

Apr 6, 2024

·

Hired on Thumbtack

Very quick to respond and get out to check the problem. Tech was informative and professional. They quoted me a price to fix a couple parts (about 2600) when the parts only cost about 800 and a couple hours of labor (via Google) which in my opinion is exploitative. Only reason I knocked off a couple stars. The lady who answered the phone was friendly as well.

Details: Furnace • No heat • Attic • Two-story building • House

Heating System Repair or Maintenance

Thumbtack Customer

Mar 16, 2024

·

From Google

Great service and fair pricing. Called Wednesday, and estimate on Thursday. Following Monday old furnace removal, new heater, and new AC system installed. Super accommodating with my family and dogs. Ask for Edgar! Will be a repeat customer.

Dick's Heating & AC's reply

Thank you so much for your kind words, Shane. We really appreciate you taking the time out to share your experience with us. Cheers, Dicks Heating & A/C Inc

Credentials

Background Check

Bret Lauritzen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our residential diagnostic fee is $69.50+tax, our techs will then quote you a flat rate price we charge by the job not by the hour.
What is your typical process for working with a new customer?
Our goal working with either a new customer or a current customer is to get thir information, such as name, address, phone number and began the listening process of what exactly the customer is looking for, so we can plan and schedule accordingly in a timely manner.
What education and/or training do you have that relates to your work?
Our tech's are factory trained in various brands, and education for them never stops!