FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Shaw Trenchless, we believe in providing transparent, honest, up-front pricing with no hidden fees or additional charges. Plus, we offer free estimates and always strive to provide fair and competitive rates. You can trust that you're getting top-quality service at a reasonable price, backed by over 60 years of experience.
- What is your typical process for working with a new customer?
At Shaw Trenchless, we make the process simple and transparent: Initial Consultation: Contact us, and we’ll schedule a time to assess your needs and discuss possible solutions. Free Estimate & Transparent Pricing: We provide a free, all-in estimate with no hidden fees. Scheduling: Once you approve the estimate, we schedule the work at your convenience. Completion & Quality Assurance: Our team uses the latest trenchless technology to get the job done quickly and correctly. We focus on clear communication, fair pricing, and top-quality service every step of the way.
- What education and/or training do you have that relates to your work?
At Shaw Trenchless, our team brings over 60 years of combined experience in the plumbing and trenchless technology industry. We prioritize ongoing education and training to stay ahead of industry standards. Our crew members are highly trained in trenchless pipe repair, installation, and replacement, and are familiar with the latest no-dig technologies that minimize disruption to your property.