FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
TruBlue charges by the project, not by the hour, so you know exactly what to expect. We use only heavily vetted employees of TruBlue to ensure work is always completed with a satisfactory level of quality control. Our Handyman projects have a minimum service call charge of $200, so be sure to have your checklist ready so you get the most for your time and money.
- What is your typical process for working with a new customer?
TruBlue will arrange for professional technician to meet you at a day and time of your choosing. We'll walk through your project needs with you and gather information relevant to a well-rounded free estimate. After the initial assessment, we then create and email a customized and detailed estimate, which you may approve or decline electronically. You will have direct access to the person who created your personalized estimate, should you have any questions or concerns. After work is completed, we will assign a technician to walk through with you to be sure all work is completed to your specifications and satisfaction.
- What education and/or training do you have that relates to your work?
Steve is the owner of TruBlue of Greater Spokane. He brings 18 years of experience in the home services industry. Trust him to get to the bottom of your repair needs and come up with a prompt and fair solution. As a veteran of the US Navy, where he served as an aircraft controller, he maintains a high standard of honesty and efficiency which may be observed immediately in his direct, transparent communication.