FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Joy shine cleaning works with every home owner to create a custom cleaning plan designed on frequency, preferences and your budget. Hourly and specialty add-on services such as refrigerator and oven cleaning are also available options for your consideration. Your time is valuable. Let us help you enjoy more of it!
- What is your typical process for working with a new customer?
- we will contact you to set up a cleaning - we will be prompt and detailed about what we need to clean first - we will book a good time and day for customer - the customer can expect a thorough cleaning and the highest level of personalized service provided by our skilled and experienced house cleaners. - customer can let us know what requirements are and we will follow them.
- What education and/or training do you have that relates to your work?
- We've been in this business 4 years now, we've got a lot of experience - Our staff is fully trained and background checked for your security - We are focused on providing consistent, thorough and immaculate house cleaning services - All our maids are trained and carefully supervised to make sure the job is done well and in a timely manner.