FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Decoration prices can vary widely depending on the type of decorations desired, the size of the event, and the level of customization required. It's important to communicate your budget and expectations to ensure that we can provide you with a customized quote based on your needs. We also provide a detailed breakdown of the costs involved in the project to help you make an informed decision.
- What is your typical process for working with a new customer?
The typical process for working with a new client include the following steps: 1. Initial Consultation: We will have an initial consultation with you to discuss your vision, preferences, and budget for the event. This can be done in person, over the phone, or via email. 2. Proposal and Agreement: We will create a proposal based on your requirements and preferences, outlining the scope of work, materials needed, and pricing. Once the proposal is accepted, we will sign an agreement to confirm the details of the project (signing a service agreement is optional if the amount is below $500) 3. Design Concept and Planning: We will work with you to create a design concept for the event, including themes, colors, and layout. We will also plan the logistics of the project, including delivery, setup, and breakdown. 4. Execution: We will execute the project according to the agreed-upon plan, ensuring that all details are taken care of, and that your vision is brought to life. 5. Final Walkthrough and Feedback: Once the project is completed, we will do a final walkthrough with you to ensure that everything is to your satisfaction. 6. Post-Event Follow-Up: After the event, we will follow up with you to ensure that everything went well. We may also ask for feedback to help improve our services for future clients. Overall, the process for working with a new client involves close collaboration, clear communication, and attention to detail to ensure that your vision is realized.
- What questions should customers think through before talking to professionals about their project?
1. Event Details: * What is the date and time of the event? * What is the location of the event? * How many guests are expected to attend? 2. Theme and Style: * Is there a specific theme or style you want for the event? * Are there any particular colors you want to include? 3. Budget: * What is your budget for decorating the event? 4. Services Needed: * What specific services are you looking for (e.g., floral arrangements, lighting, table settings, backdrops)? 5. Inspiration and Preferences: * Do you have any inspiration images or mood boards that showcase your vision? 6. Logistics and Constraints: * Are there any venue restrictions or guidelines that need to be considered? 7. Customization: * Are you looking for any custom or unique decor pieces?