Floor Coverings International of Redmond, WA
Floor Coverings International of Redmond, WA

Floor Coverings International of Redmond, WA

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Introduction
FCI has been serving customers for over 20 years, building a reputation for providing the best flooring experience in North America. We operate a mobile showroom that brings thousands of floor samples to your doorstep! We provide a free in-home estimate and a single point of contact throughout the flooring process.
Overview

Hired 3 times

Serves Redmond, WA

Background checked

License verified

2 employees

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook

Featured Projects

17 photos

Specialties
Install type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

10 reviews

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Read reviews that mention:


pro avatar
Thumbtack Customer
Jun 29, 2024
·

From Google

From Google

We had simply amazing experience getting all the floors in our house replaced. The team that did the installation were absolutely top notch installers and very thoughtful and helpful and took on numerous unplanned challenges to fix flooring boards with dry rot under toilets that was surprise complication with no extra charge. Antony was so easy to work with and everything turned out perfect and we are so happy
Floor Coverings International of Redmond, WA's reply
Hi Anita, It was a pleasure working with you and Scott. We are so glad that we were able to replace the laminate, tile, hardwood, and carpet in your home with luxury vinyl plank, making your home "Roomba-ready"!
pro avatar
Thumbtack Customer
Jun 17, 2024
·

From Google

From Google

After getting several budget busting quotes, we chose Anthony who was able to help us identify and steer us to a high quality carpet that was within our budget (about 2k lower than the other quotes we were getting) for a job that was over a 1000sqft of carpeting.The installers were awesome, fast and we could not tell seams or other issues at time of install.But it was what happened next that we were most impressed and why working with Anthony on your next flooring project should be a no brainer.After install was complete, we noticed the carpet starting to pull in an unexpected fashion. We called Anthony back , he took pictures and sample piece of carpeting and sent it back to the manufacturer who promptly agreed to replace the entire rooms that were potentially affected by the irregularities.So many companies would have walked away. But Anthony knew that the carpet wasn't living up to our or his expectations and worked with the manufacturer offline to support our goal of getting the carpet replaced.Anthony was a great advocate for us and we look forward to working with him on additional flooring projects in the future.Greg and Lynne Feiges
Floor Coverings International of Redmond, WA's reply
Thank you so much for your review, Greg and Lynne! It was a pleasure working with you both and finding a good quality carpet that met your budget. We're sorry the carpet we installed had a quality defect, but we appreciate your patience in waiting for the replacement to arrive and we're so glad you like the final result!
pro avatar
Thumbtack Customer
Nov 14, 2024
·

From Google

From Google

Anthony was a pleasure to work with; work proceeded nicely aside from a hiccup that was due to our setting, not their work. Floor looks very nice; Anthony made adjustments to workplan based on changes we ran across.
Floor Coverings International of Redmond, WA's reply
Hi Gary, We really appreciate you sharing this review! It was a pleasure working with you as well to sand, satin, and refinish your solid oak hardwood floor. We're glad you're pleased with the results!
pro avatar
Thumbtack Customer
Nov 6, 2024
·

From Google

From Google

Floor Coverings International of Redmond, WA and their incredibly knowledgeable and professional team of Anthony Cross, Mary-Ann, and Manny gave us wonderful five-star service for our floors and home and we are giving them the highest recommendation possible.From start to finish, they were there to answer every question, and gave us a lot of great ideas on ways to make the project better and more beautiful and simple, and provided great value. They gladly took on a fairly complicated project, simplified it, and went above and beyond in every way throughout the completion of the project. And the project was finished ahead of schedule at a very fair and reasonable price.We talked through all of our options, including replacing the floor entirely, which would have been a really good option and we may do that sometime down the road, but eventually settled on replacing and refinishing some of our flooring, which they did impeccably and beautifully.In talking and getting to know the owner of the company, Anthony Cross, he really values his customers and makes them feel as if every option is explored and that the customer picks what they think is best for them. We also found out that Anthony graduated from Stanford University and weve never met anyone who has such a vast knowledge of flooring, options, choices, and great ideas.We have gotten a lot of compliments on our floors already, and will definitely refer this company and these true professionals to all of our friends and family, and we will 100% be using them when we replace and/or refinish our floors in the future, thanks so much, we really appreciate it!
Floor Coverings International of Redmond, WA's reply
Hi JC, thank you so much for your kind words! It was so much fun to work with you and your family to find the best solution for your flooring project, tied in with your kitchen remodel. I'm so glad that everything worked out to your satisfaction and we look forward to helping you with future projects!
pro avatar
Thumbtack Customer
Aug 31, 2024
·

From Google

From Google

Anthony very patiently walked us through the renovation process. We carefully went through the different carpet and wood floor options. He also presented financial options through a credit union that allowed us to go ahead with our floor and stairwell renovation projects. His team was very professional. They were on site before 9am and worked till close to 7pm to get the job done quickly. They even helped move the large furniture around to access the floor areas. The work quality was great. Floor areas that used to creak no longer do. I highly recommend FCI Redmond for home floor renovations.
Floor Coverings International of Redmond, WA's reply
Thank you for your review Nik! We really enjoyed working with you and your family, and are so pleased that you like the new hardwood stairs and flooring!
Credentials
License

License Type: Specialty Contractor – Floor Covering and Counter Tops (WA)

License verified on 6/15/2024

Background Check

John Cross

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We provide a price guarantee with all of our proposals. This states that the price we quote will not change unless we encounter major structural issues during the job. This is different to many other flooring companies who charge for add-on services and materials once the project has started.