FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Are pricing is up to date and accurate. No hidden pricing or change orders
- What is your typical process for working with a new customer?
Process: 1) We schedule an appointment with customer 2) We access the roof 3) Provide roofing options to customer 4) We schedule a start time to project 5) Once customer pays 50% deposit we pull permits 6) Begin roof replacement/repair 7) Upon completion of work city inspection is obtain 8) Final payment upon completion 9) Provide warranty
- What education and/or training do you have that relates to your work?
All of our employees have rigorous training and update training on new material