FAQs
- What is your typical process for working with a new customer?
I initially send a message to thank the client for the opportunity to quote their job and set up an appointment for a walk through so I can see exactly what they are needing done and what level of cleaning is necessary so I can give them a price quote rather then the estimate. I try and get the client quote within 24 hours after the walk through. If the client accepts the prices and wants me to do the job I set up the day and time for the job based on my availability and the clients timeline. I also find out if they are going to be there or gone while I'm cleaning and get the information on how to get in if no one is going to be there. If the client wants me to do the job I set up the day and time for the cleaning and let the client know I will text or call them approximately 1 day before
- How did you get started doing this type of work?
My mom taught me to clean with a proven US military white glove inspection passing ability. I work quickly and pay close attention to details like corners, windows, stairs, window tracks, bathrooms paying close attention to ensure that the area around the toilet is sanitized and safe, etc. I also mop, disinfect, dust and vacuum corners, stairs, stairwells, ceilings, light fixtures, and offer move out services.
- Describe a recent project you are fond of. How long did it take?
My dad was leaving town and needed his carpets cleaned so while he was out of town I went in and cleaned the house and shampoo'd his carpets so it was all done when he got back. He called and let me know what a good job I had done and that the carpets looked amazing.