FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, upfront pricing with no hidden fees. Any cost changes are communicated in advance, and change orders are a last resort. Our commitment to transparency ensures your project stays on budget with no surprises.
- What is your typical process for working with a new customer?
Every new customer begins with a phone consultation. If it’s a good fit, we conduct an on-site walkthrough and provide a clear, upfront estimate. Once approved, we set a payment plan, schedule the project, and ensure a smooth, efficient process with no unnecessary delays.
- What education and/or training do you have that relates to your work?
Our experienced team stays ahead of industry trends by working with product reps and ongoing training, ensuring top-quality results with the latest materials and technology.