FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard industry pricing we use called Xactimate. The rates are set for the restoration industry.
- What is your typical process for working with a new customer?
We consult with the customer with the situation they are faced with. Then, we go over their policy to make sure there is coverage. Then, we start the process of working on the restoration for your home or business.
- What education and/or training do you have that relates to your work?
IICRC Training Argus Pacific Training Zach Academy