FAQs
- What is your typical process for working with a new customer?
1️⃣ First Contact: 📞☎️ (Customer calls or emails to inquire about services) 2️⃣ Initial Assessment: 🗓️🕵️♂️ (Schedule and conduct site visit for initial evaluation) 3️⃣ Quote: 💬💡 (Discuss customer’s needs and provide a detailed quote) 4️⃣ Agreement: 🤝✍️ (Customer accepts quote, contract is signed) 5️⃣ Planning: 📋🗂️ (Prepare schedule, order materials) 6️⃣ Execution: 👷♂️🛠️🏠 (Arrive on site, remove old roof, install new one) 7️⃣ Quality Check: 🔎✅ (Inspect work, ensure it meets quality standards) 8️⃣ Completion: 🧹👋 (Clean site, say goodbye to a satisfied customer) 9️⃣ Follow-Up: 📞😊 (Call to ensure customer satisfaction post-project)
- What types of customers have you worked with?
1️⃣ Homeowners: 👨👩👧👦🏠 (Individuals who need repairs or full roof replacements for their homes) 2️⃣ Real Estate Agents: 👩💼🏡 (Professionals who need roofing work done on properties they’re selling) 3️⃣ Property Managers: 👨💼🏢 (Individuals managing multiple properties like apartment buildings or condos) 4️⃣ Commercial Clients: 🏭🏦 (Businesses needing roofing services for their commercial buildings) 5️⃣ Construction Companies: 🚧👷♂️ (Companies building new homes or commercial properties) 6️⃣ Insurance Companies: 💼💰 (We work with insurance companies on claims related to roof damage) 7️⃣ Non-Profit Organizations: 💒🏥 (Charities, churches, and other non-profit groups needing roofing services) 8️⃣ Government Entities: 🏛️🌳 (Public schools, government buildings, parks, etc. needing roofing work) Every client is unique, and we enjoy meeting the diverse needs of our community!
- Describe a recent project you are fond of. How long did it take?
📆 Day started ➡️ 🌞 Early morning ➡️ 🚚 Arrival of materials ➡️ 👷♂️👷♀️ Team assembled ➡️ 🛠️ Work began ➡️ ☕ Short break ➡️ 🏗️ Continued work, removing old roof ➡️ 🥪 Lunch break ➡️ 🔨 Started installing new roof ➡️ ⛅ Worked through the afternoon ➡️ 🏠 Finished installing new roof. ➡️ 🧹 Cleaned the site ➡️ 🌅 Job completed by sunset ➡️ 😁 Happy client