Pilot Plumbing and Drain

$89/service call

(waived if hired)

Select a service

Zip code

Pipe issues

Repair urgency

Responds in about 2 hours

Introduction

With over 15 years of business and thousands of five-star customers, we pride ourselves on being the best affordable plumbing company for the surrounding communities — offering prompt and reliable plumbing services you can trust. From drain cleaning to water heater repairs, we know that our plumbing jobs are more than just quality plumbing services: they are opportunities to allow our plumbers in the Portland Metro area up to the Kelso Longview community to help turn a bad situation into a great day. We can even offer same-day service! Whether you're calling for an emergency plumbing service, an ongoing plumbing problem, simple plumbing repairs, or inquiring about future plumbing, let our plumbing business show you the meaning of quality work!

Overview

Hired 1 time

Serves Longview, WA

Background checked

20 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Featured Projects

19 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

10 reviews

5

90%

4

0%

3

0%

2

0%

1

10%

Read reviews that mention:

Isaac H.

Aug 26, 2024

Working with Pilot Plumbing restored my faith in using home service businesses! I’ve never met anyone who is better at building value. Would definitely recommend to anyone needing a company to trust. - Isaac H

Dani M.

Aug 22, 2024

Pilot Plumbing once called walked us through the work to be done with a clear picture of to expect. From when they were arriving to whom was coming to the door. Very professional.

Pilot Plumbing and Drain's reply

Dani, Thank you so much for taking the time to tell others about your 5-star experience!

Andrew M.

Aug 22, 2024

Pilot Plumbing has done multiple plumbing projects for our customers. We have completed remodel and new construction projects with Andy and his crew, it has been a good experience across the board. No project has been too large or too small. Thanks!

Thumbtack Customer

Jun 13, 2024

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From Google

I had a drainage problem with my downspout. Zack came out and diagnosed the problem, the dry well was blocked. It needed to be redirected to the street. Nicholas and Nate came to do the job. They did a great job of redirecting it. I highly recommend them for any of your plumbing and drain problems.

Pilot Plumbing and Drain's reply

Hi LaVonne! Thank you so much for your kind words! We're happy to get recommendations from you. We also appreciate your recognition of our technicians. We're glad to hear that our service met your expectations and you had a good plumbing experience. Your feedback motivates us to keep up the great work!

Thumbtack Customer

Apr 5, 2024

·

From Google

I had a plumbing emergency and reached out to eight or nine plumbing companies and Im glad this company is the one that I went with. I found all three plumbers, Jesse, Daniel, and Jack to be knowledgeable and hard-working and honest. I also talked over the phone with some of their employees Chris and another, and they were very knowledgeable and helpful and courteous. They did good Fast work and told me about issues I could face in the future, but didnt try to sell me anything on the spot that didnt need done right away.If I need Plumbing again in the future they will be my first call and I would recommend them to friends and family

Pilot Plumbing and Drain's reply

Hi Justin! We are so glad we were able to help with you with your plumbing and drain needs. Thanks for the five star review!

Credentials

Background Check

Mike Jefferis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer up-front pricing. Transparent pricing before we start any work.
What is your typical process for working with a new customer?
t's very easy to work with Pilot Plumbing and Drain. First, we take your phone call/message and book you into our system. Second, we notify you when we're on the way, and third, upon arrival, we thoroughly evaluate your home's plumbing system to provide you with options from our findings. Fourth you select which option works best for you, and fifth we do the work to your satisfaction!
What education and/or training do you have that relates to your work?
We do weekly safety, customer experience, and technical training. We're well-rounded to make sure your experience is amazing!