Pilot Plumbing and Drain

$89/on-site estimate

(waived if hired)

Select a service

Zip code

Appliances to hook-up

Materials provided

Pipe material

Responds in about 13 min

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Introduction

With over 15 years of business and thousands of five-star customers, we pride ourselves on being the best affordable plumbing company for the surrounding communities — offering prompt and reliable plumbing services you can trust. From drain cleaning to water heater repairs, we know that our plumbing jobs are more than just quality plumbing services: they are opportunities to allow our plumbers in the Portland Metro area up to the Kelso Longview community to help turn a bad situation into a great day. We can even offer same-day service! Whether you're calling for an emergency plumbing service, an ongoing plumbing problem, simple plumbing repairs, or inquiring about future plumbing, let our plumbing business show you the meaning of quality work!

Overview

Hired 10 times

Serves Longview, WA

Background checked

20 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.4

12 reviews

5

75%

4

9%

3

8%

2

0%

1

8%

Read reviews that mention:

Susan h.

Jan 9, 2025

·

Hired on Thumbtack

The plumber was professional and timely in responding to our request for an estimate and provided the service for free. We choose another plumber that was less expensive and had previously worked with the encapsulation company we are using.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Pilot Plumbing and Drain's reply

Thank you for taking the time to leave a review! We appreciate the opportunity to provide you with an estimate and are glad to hear that our plumber was professional and timely. While we understand your decision, we hope to have the chance to serve you in the future. If you ever need us, we’re always here to help!

Plumbing Pipe Repair

Daniel B.

Dec 13, 2024

·

Hired on Thumbtack

Plumber went to truck for ~60 minutes talking on the phone and intermittently looking inside the truck, came back saying it was "backend" effort to create a high repair quote (of 1 basic item); at minimum this smells of paying for inefficiency. The actual repair was 20 minutes from signature to departure.

Details: Kitchen • Dishwasher • House

Emergency Plumbing

Jose S.

Nov 23, 2024

·

Hired on Thumbtack

Great service and weekend response was highly appreciated

Details: 1 toilet • Municipal water (most common) • House

Pilot Plumbing and Drain's reply

Thank you for your kind words! We’re glad we could be there for you when you needed us, even on the weekend. Providing great service is always our top priority. If you ever need us again, we’re here to help!

Toilet Repair

Past Customer

Dec 15, 2023

·

From Google

No one wants water problems but after working with the pilot team I have zero fear of any forth coming problemsFrom the people answering the phone to the installers we worked with and Andy the owner come out to check up on us every single person that we came in contact with was above and beyond professional and incredible to work with and outstanding workmanshipTHANKS for the great job

Pilot Plumbing and Drain's reply

Hi Michael, Thank you for your kind words and appreciation of our service. It warms our hearts to receive positive feedback from our dear customers. Our goal is to provide top-notch services from our Customer Service Team to our Tech Team so our customers are happy with the results. We look forward to helping you with any plumbing needs in the future. Have a healthy and prosperous year!

Isaac H.

Aug 26, 2024

Working with Pilot Plumbing restored my faith in using home service businesses! I’ve never met anyone who is better at building value. Would definitely recommend to anyone needing a company to trust. - Isaac H

Pilot Plumbing and Drain's reply

Thank you for your amazing review! Building trust and providing real value to our customers is what we strive for every day. We truly appreciate your recommendation and are always here whenever you need us!

Credentials

Background Check

Mike Jefferis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer up-front pricing. Transparent pricing before we start any work.
What is your typical process for working with a new customer?
We make it very easy to work with Pilot Plumbing and Drain. First, we take your phone call/message and book you into our system. Second, we notify you when we're on the way, and third, upon arrival, we thoroughly evaluate your home's plumbing system to provide you with options from our findings. Fourth you select which option works best for you, and fifth we do the work to your satisfaction!
What education and/or training do you have that relates to your work?
We do weekly safety, customer experience, and technical training. We're well-rounded to make sure your experience is amazing!