Ares Comfort Systems
Ares Comfort Systems

Ares Comfort Systems

Top Pro

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Introduction
Ares Comfort Systems was created by a group of friends and family with decades of knowledge in the heating and cooling field. Our team of certified technicians is committed to providing superior customer service and ensuring your home or business stays comfortable.
Overview

Current Top Pro

Hired 7 times

Serves Lakewood, WA

Background checked

License verified

6 employees

6 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

57 photos

  • Coleman Two Stage Gas Furnace & 17 Seer Modulating

    Central Air Conditioning Installation or Replacement

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

11 reviews

5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:


pro avatar
Krysta W.
Jun 22, 2024
·

Hired on Thumbtack

Hired on Thumbtack

First of all, if I was able to put more stars than five I would. Shawn and Shannon. These guys are the definition of amazing. I’ve never hired another company who has gone more above and beyond and they have. I’ll tell you why. I called about eight or nine different HAVOC companies. I had bought a new thermostat which said it was “easy to install.” I should have known better, however I was calling these companies to see if they would help me install the new thermostat. I was turned down every single time, due to not being in their job description or a liability reason. Until I received a call from Shannon, I believe he heard the desperation in my voice. My house was 84°. I was stressed because I took off the old thermostat and did not know how to reinstall. Shannon told me do not worry and that he was going to have Shawn, the owner, come to my house in the morning on his way to his other appointment to see what was going on. And the way he said it “unfortunately he won’t be able to come tonight, I’m so sorry” I was like that’s totally fine! ( it was 730pm) I was just glad they were willing to help in the first place. So the next morning, Shawn shows up exactly when he says he was going to 9 AM. He gets right to the point and knows exactly what he’s talking about. What I loved was he explained things to me in simple terms, I’m not an idiot, I use power tools, I flipped my own house, but when it comes to any electrical work, I have no idea what I’m looking at. It took longer for me to set up my thermostat on the app than it did for Shawn to fix the problem. We finally got the app running and I paid Shawn and he was on his way. Until a few hours later, I noticed that my vents were blowing air, however, wasn’t air conditioning. So I messaged Shannon and told him what was going on and he immediately responded saying, “OK Shawn will be back between 6 and 8 PM tonight to see what’s going on!” which I was not expecting. I thought it was gonna be the next day. So, Shawn came back at 7 pm. Again, he broke it down to me in simple terms. He literally tested the power to the wires on the wall, going into the thermostat and then the wires going to the furnace, which all worked fine. So we needed to go outside and see what was going on with the AC unit itself. When I took Shawn back to look at the AC unit, he showed me exactly what the problem was, and why. Again, broke it down to me in simple terms. There was a canister looking part in the unit, he showed me on the canister, what the power should test at, plus or -6 of that. When we tested it, it was dead. With this company, it is NOT like taking your car to the shop. Where they tell you you need this this and this for your car to run and you’re like whoa whoa whoa whoa what’s that for? And the bill is $$$$$ He SHOWED me what the problem was. Another Reason to love Shawn, is he gets straight to the point and tells you If he can fix it and how much it’s gonna be right then and there. He told me he could fix my issue for 229 which was already a discounted price I think originally he said it was 279. However, I am a single mother of two boys and having all the bills, plus this month was definitely not good because I had to take my cat to the vet which was a $500 plus bill. So I had to go check out my finances. I asked Shawn to hold on a minute to see if I would be able to make it work. About 8 min later, I went to go find him. I thought he might’ve been out in his car, but was not there. I went back out to the AC unit and Shawn had already installed the new part and fixed my AC unit, free of charge. Writing this review makes me wanna start bawling again. I went back there and told him I could probably make it work and he looked at me and he said “you’re a single mom right? Don’t worry about it.” Look, I can’t tell you who to hire, but I can tell you that when you hire Ares Comfort Systems you will not be disappointed or let down. Best company, hands-down. These guys are good people. We need more of them in this world.

Details: Replacement • Central heating or cooling • House

Ares Comfort Systems's reply
Thank you Krysta for such and awesome review. We are always happy to give a helping hand to people who deserve it. We truly appreciate your support.
Thermostat Installation or Repair
pro avatar
Joseph W.
Oct 5, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I had Ares come out for a second opinion on some “recommended maintenance” to the tune of $4800 by a competitor. Ares was available on short notice and they were professional and did a thorough inspection and told me exactly the situation based on an actual inspection and not speculation. I recommended them to anyone looking for good, thorough and honest business practices.

Details: Furnace • Routine maintenance • Garage • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Kevin C.
Sep 12, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Kirt, their Service Manager is amazingly knowledgeable not only the systems in question, he also shared much related and honest info from duct DEMO, electrical circuits, to WA energy rebate programs etc. in case we wanna upgrade or modify what we currently have. Most importantly, there was zero sales pitch (usually a deal break for us). His maintenance service, cleaning and exam is very detail and thorough. These guys are beyond awesome and I highly recommend them if you are in their service area. If there is a sixth star... I would :-)

Details: Furnace • Routine maintenance • Two-story building • House

Heating System Repair or Maintenance
pro avatar
Kevin W.
Jul 12, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Super responsively and helpful. We went over the problem over the phone, and it turned out to be a simple issue caused by placing filters improperly. Although this time no need for them to come in person, but will definitely book them if there is anything new with the HVAC!

Details: Repair • My A/C unit is frozen • Garage • Outside • House

Ares Comfort Systems's reply
Thank you Kevin for taking the time to give us a review. We are glad to hear the office was able to help you over the phone. We appreciate your support.
Central Air Conditioning Repair or Maintenance
pro avatar
Alfredo A.
Apr 12, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Great communication from the time I submitted my request to the end of the project. Kirt was very professional when he showed up for the scheduled appointment and completed the job without any hiccups. I would definitely recommend Ares.

Details: Replacement • Heat pump • House

Ares Comfort Systems's reply
Thank your Alfredo for your review. We are glad to here Kirt was able to get you taken care of.
Thermostat Installation or Repair
Credentials
License

License Type: Construction Contractor (WA)

License verified on 2/12/2024

Background Check

Maria Aparicio Leandro