FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and fair. Here's what you need to know: Free Estimates: We provide free estimates to help you understand the scope and cost of your project upfront. Customized Quotes: Each project is unique, so our pricing is tailored to the specific requirements, materials, and labor involved. Discounts: We offer discounts for larger projects, repeat customers, and referrals. Additional Fees: Some fees may apply for out-of-area travel, expedited timelines, or specific permits required for your project. These will always be discussed ahead of time. Payment Terms: A deposit is typically required to secure your project, with the balance due upon completion. We accept various payment methods for your convenience. Taxes: Pricing may include applicable taxes, which will be itemized on your invoice. If you have any questions or special requests, don’t hesitate to ask—we're happy to work with you to meet your needs!
- What is your typical process for working with a new customer?
Consultation: We discuss your project needs, budget, and timeline, including a site visit if necessary. Estimate: We provide a detailed, itemized estimate for your approval. Agreement: Once approved, we sign a contract and schedule the project. Execution: Our team completes the work efficiently, with regular updates. Completion: We conduct a walkthrough to ensure your satisfaction and make final adjustments. We prioritize clear communication and high-quality results at every step!
- What education and/or training do you have that relates to your work?
Our team combines formal education, certifications, and hands-on experience to deliver top-quality results. This includes: Certifications: Licenses and certifications in areas such as construction, safety standards (OSHA), and specialized skills (e.g., electrical or plumbing). Experience: Years of on-the-job training, working on a variety of projects, from residential to commercial. Continued Education: Regular participation in workshops and courses to stay updated on the latest techniques, tools, and building codes. Our commitment to skill and knowledge ensures your project is in expert hands!