FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer flexible pricing options, including flat rates and hourly fees, to suit your specific needs. My services are adaptable, ensuring you get the most value out of our collaboration.
- What is your typical process for working with a new customer?
It starts with a call to discuss the issues you’re experiencing. I then diagnose the problem and proceed to repair it—usually completing the entire process in under an hour.
- What education and/or training do you have that relates to your work?
With over 25 years of hands-on experience and thousands of happy customers, I’ve developed deep practical knowledge in computer repair and tech support. I continuously stay updated with the latest technology to ensure top-notch service.