FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the specific service required, whether it’s drain cleaning, sewer line repair, or hydro jetting. We provide free estimates to give customers an upfront understanding of costs, and we offer a 'No Service, No Charge' guarantee—if we can't resolve the issue, there’s no charge.
- What is your typical process for working with a new customer?
We start by discussing the issue over the phone, then schedule a convenient time for a free onsite inspection. Our team will perform an initial assessment, which may include camera inspection if needed, and provide an upfront estimate. Once approved, we proceed with services like hydro jetting, trenchless repair, or unclogging drains, ensuring transparent communication and quality service throughout.
- What education and/or training do you have that relates to your work?
With over 10 years of experience in sewer and drain services, we are fully trained in advanced techniques, including hydro jetting, trenchless sewer repair, and camera inspections. Our expertise allows us to tackle a wide range of plumbing issues efficiently and professionally.