FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in providing our valued customers with clear and transparent pricing information. Our pricing structure is designed to ensure fairness and value for the services/products we offer. Here's what you should know: Base Pricing: Our base prices are carefully determined to reflect the quality and value of our offerings. These prices are consistent across all customers to maintain fairness (and do not change just because it's a wedding versus a birthday party) Discounts and Special Offers: Periodically, we may offer special promotions, discounts, or package deals. These opportunities will be clearly communicated through our official communication channels, such as our website, emails, and social media platforms. We also offer 10% to return clients, and an addtional 5% discount is offered to clients who use Zelle for payment. Fees and Additional Charges: We are committed to minimizing as many additional fees or charges as possible. Any potential fees, such as shipping or processing fees, will be fully disclosed before you complete your purchase, ensuring you have a clear understanding of the total cost. Customized Solutions: For certain services or products that require a tailored approach, pricing may vary based on the specific requirements. Our team will work closely with you to provide a personalized quote that aligns with your needs. Billing Transparency: Our proposals and invoices are designed to be clear and detailed, breaking down the costs associated with the items we will be providing to you. We are always willing to explain any charges you see on your invoice. Ultimately, our goal is to maintain an open and trustworthy relationship with our clients. If you ever have any questions or concerns about our pricing, please don't hesitate to discuss this with us.
- What is your typical process for working with a new customer?
To provide you with the most comprehensive and detailed information, we recommend visiting the "Service Guide" section on our official website. There, you'll find an in-depth guide that will review: -Our Office Hours -Working with us & Expectations -What we do and how we work -How to stay in touch with us (your client portal, text messages, phone calls, etc) -The steps in the planning process This resource is designed to empower you with the knowledge you need to make informed decisions and fully understand the journey ahead. If you have any specific inquiries or require further assistance beyond the information in the "Service Guide", please don't hesitate to reach out to us! We're here to provide you with the information and support you need as you consider partnering with us.
- What education and/or training do you have that relates to your work?
I hold a Bachelor of Arts degree in Business Management, which I earned in 2019. My journey into this field, however, extends beyond formal education. From a young age, I demonstrated a natural inclination for coordination and management, fostered by being the eldest among my six siblings. This early experience allowed me to instinctively organize and oversee tasks. In my early adulthood, I discovered my aptitude for orchestrating significant events like weddings, bridal showers, and engagement parties. As friends began to enter this phase of life, I recognized my ability to seamlessly manage these occasions, taking on responsibilities effortlessly to ensure their smooth execution. The realization that I excelled in this role led me to venture into event planning. Over time, my repertoire expanded when I took on the role of planning and executing birthday parties for individuals of all ages. This new avenue unveiled a profound passion for designing, decorating, and meticulously planning events, which I found to be immensely rewarding. Through a culmination of experiences, including coordinating events for friends, family, and even during my time as a nanny where I organized memorable birthday parties, I have honed my skills and found my true calling. This culmination of innate talent, hands-on experience, and a genuine passion for creating meaningful experiences has culminated in my decision to pursue event planning as a dedicated career path.