FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Price is what you pay, value is what you get" (Warren Buffet) If you want it done right, like most people do including myself, then know that you are paying for a professional who went through almost 20 years and 750 completed projects and continues to perfect his craft so that you feel throughout the entire installation experience that your hard earned money is well spent because you get a peace of mind knowing that everything is going to be taken care of, even when something does not go according to plan like in most remodeling projects.
- What is your typical process for working with a new customer?
Step 1: Phone or in-home consultation depending on the availability of the customer and myself and the scope of the project. Step 2: Understand what you would like to achieve (or resolve) with your tile project by asking meaningful and guiding questions to help reach your goal that aligns with your budget and lifestyle. Step 3: Create a roadmap by outlining the scope of work and timeline in writing (and diagrams if applicable). Step 4: Begin your project and complete it to your satisfaction.
- What education and/or training do you have that relates to your work?
Former journeyman tile setter for a local union company that predominately worked on the construction of the SW Waterfront luxury condominiums in Portland during 2006 - 2008. After the economic crash, I completed work in other trades such as HVAC and finish carpentry, and then in 2010 went back to working full time for a local tile employer. Since November 2013, I opened my own business and have worked on high-end remodeling projects and have completed over 750 new construction tile projects. Furthermore, I was able to take part in completing over 10 major individual tile projects in the Clark County Parade of Homes.