Prince William Home Improvement

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Introduction

Prince William Home Improvement began in 1986 with a simple mission: "To provide our customers with the highest quality products, the best customer service, and to be the leader of value in the home improvement industry." Since then PWHI has evolved to specialize in designing and building outdoor living spaces. Since 2015 Qualified Remodeler magazine has named PWHI as the top deck builder in the nation. Simply put, we are experts in our field. With over 17,000 satisfied customers, PWHI will be able to take care of all of your outdoor living needs now and in the future.

Overview

Hired 59 times

Background checked

License verified

56 employees

38 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

100 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Good 3.6

52 reviews

5

63%

4

2%

3

2%

2

0%

1

33%

Read reviews that mention:

Mozella J.

Jul 26, 2023

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Hired on Thumbtack

They delivered the materials on time, and kept me posted every step of the way on what was going on. Once, the job was completed which was my deck. I hadn’t even noticed it, that there was a space gap between one of the bars, but when the county came out to inspect it. It was redone within, the next day

Details: New deck or porch construction • No existing plans, but I know what I want • Residential

Deck or Porch Remodel or Addition

Christina M.

Apr 9, 2022

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Hired on Thumbtack

We met with Curtis and he couldn’t have been more polite and patient. He addressed all our concerns and no pressure to sign contract on the spot. He provided us a range of options from bare minimum to get our deck safe again to a few upgrades to a full replacement. A lot to consider. We haven’t made our final decision yet but if their work crews are as professional, prompt, and honest…

Details: Remodel or renovation of existing deck or porch • No existing plans, but have a good idea of what I want • Residential

Prince William Home Improvement's reply

Thank you for taking the time to leave us a review about your experience with us!

Deck or Porch Remodel or Addition

Ashley B.

May 20, 2022

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Hired on Thumbtack

This is a big company. They have a lot of guys, and they work quickly. The quality is good, and they have a lot of financing options available. It can be a little difficult knowing which department to call at the different phases of the project, but anyone we reached was helpful.

Details: Remodel or renovation of existing deck or porch • No existing plans - need design suggestions • Residential

Prince William Home Improvement's reply

Thank you for the opportunity to earn your business and for taking the time to leave us a review. We are glad that you had a pleasant experience and also appreciate the feedback. We hope to have you as a PWHI family member for life!

Deck or Porch Remodel or Addition

Thumbtack Customer

Jan 4, 2021

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From Google

We could not be more satisfied with the entire process of switching to composite decking with PWH. The sales agent was very transparent in options and pricing. The sales office and customer service team made frequent contact with us. The field crew was quick, professional and communicated with us throughout their process. Was even impressed by the number of quality assurance visits and phone calls. They all stand behind their commitment to A1 service.

Prince William Home Improvement's reply

Thank you for taking the time to leave us a review and we appreciate your business

Frank k.

Dec 8, 2021

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Hired on Thumbtack

Always keeping me in the loop. Reasonable about the process.

Details: New deck or porch construction • No existing plans - need design suggestions • Residential

Prince William Home Improvement's reply

Thank you for taking the time to leave us a review about your experience with us and thank you for your business.

Deck or Porch Remodel or Addition

Credentials

License

License Type: Home Improvement Contractor (MD)

License verified on 1/27/2023

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 1/27/2023

Background Check

Derrick Taylor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts and incentives and special Military discounts
What is your typical process for working with a new customer?
Following the initial In-Home consultation meeting with our customer, our next step is to begin designing the project according to their specific needs and preferences. Once the design is finalized, we proceed with scheduling the build phase. Upon completion of the construction, we deploy our team of quality control inspectors to thoroughly examine every aspect of the project, ensuring that it not only meets our own rigorous standards but also aligns with the high expectations of our valued customers.
What education and/or training do you have that relates to your work?
We are a Trex Platinum Pro dealer The Largest Trex Dealer in the Nation We are Patio Paver certified by the ICPI