PMI Virginia

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Introduction

PMI Virginia is a Hampton Roads-based property management company owned and operated by Troy and Patti Robertson. We have been involved in real-estate since 1993 with our first rental house. In 2010, Patti has become a broker, focusing on managing our own and other owners’ investment property.We do all of our real estate investing in Hampton Roads, and are happy to share our experience with our fellow landlords and clients. VIRGINIA BROKERAGE LICENSE # - 0226023490 VIRGINIA PRINCIPAL BROKER LICENSE # - 0225186139 PMI Virginia is dedicated to providing our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At PMI Virginia, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience PMI has gained worldwide... truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their residents, but also understanding that your property is an important investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible so each month you grow in your investment. Property Management is our specialty! We have a licensed real estate agent on duty to fill vacant houses, as well as to list and sell properties for sale. Our goal is to turn vacant houses into income producing investments. Rental properties we manage are posted to dozens of different websites for maximum exposure (and minimum vacancy). We love matching houses to residents and new owners. Our goal is to fill a house in 30 days or less. As a professional property management company, we oversee payments, evictions, maintenance, and making sure our owners get paid in a timely fashion. PMI Virginia Virginia also buys houses. If you know of a hard-to-list property, we may be able to purchase it. Many times we fully rehab and convert properties to rentals, or sell them on the retail market. We purchase houses in as-is condition, turning them into beautiful houses and upgrading neighborhoods.

Overview

Hired 50 times

Background checked

6 employees

15 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, and Square cash app.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Excellent 4.9

61 reviews

5

97%

4

0%

3

0%

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3%

Read reviews that mention:

Medina W.

Dec 5, 2019

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Hired on Thumbtack

Didn't hire, but appreciated the professionalism and respect received throughout the interaction. Would consider pro again for hire if in the situation in the future.

Details: Home(s) • One property needs to be managed • $1,000 - $2,500 • Vacant • More than 1 year

PMI Virginia's reply

Thank you Medina! Feel free to reach out if ever we can be of service!

Property Management

Allen k.

Dec 3, 2019

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Hired on Thumbtack

Details: Apartment(s) or condo(s) • Multiple properties need to be managed • $1,000 - $2,500 • Occupied

PMI Virginia's reply

Property Management

Karen D.

May 31, 2019

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Hired on Thumbtack

We dealt with Savanah and have nothing but high praise for her. We experienced a hiccup on our end, through no fault of PMI, yet everything continued to go smoothly. I would definitely use PMI in the future.

Details: Commercial or retail • One property needs to be managed • $1,000 - $2,500 • Partially occupied

PMI Virginia's reply

Awe! Thanks so much!!!

Property Management

Alexander K.

Dec 14, 2019

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Hired on Thumbtack

Responded quickly to my inquiry, acted professionally, addressed my concerns and answered my questions.

Details: Home(s) • One property needs to be managed • $1,000 - $2,500 • Occupied • More than 1 year

PMI Virginia's reply

Why thank you Alexander! It was our pleasure!

Property Management

Past Customer

Oct 7, 2019

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From Google

Ive learned the hard way that hiring a property manager is not like buying a car. This is a long-term relationship, and you are trusting a very large asset to the managers care. Like hiring a lawyer or an accountant, you need to find the most knowledgeable property manager available. I found that excellent service provider with PMI Virginia. Patti is one of the most knowledgeable and professional property managers Ive met. I only trust my rental assets to PMI Virginia.

PMI Virginia's reply

Thank you for taking the time to give us such a nice review David. Likewise, property owners are not all created equal, and we appreciate your commitment to offering better than average housing for tenants. Having property owners who are willing and able to respond quickly and appropriately when we need to make thing happen to address maintenance issues makes our job a whole lot easier, and keeps the tenants a whole lot happier. It also hedges your chances of strong tenant lease renewals too. We appreciate you!

Credentials

Background Check

Patricia Robertson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At PMI Virginia we offer flexible service plans with no hidden fees. Property owners choose the services they want! To view our pricing, check out the Services/Residential Management tab on our website at pmivirginia dot com.
What is your typical process for working with a new customer?
Whether someone is already living in the house or the property is vacant, we can step in now to do the heavy lifting for you! We are ready when you are!
What education and/or training do you have that relates to your work?
At PMI Virginia, all we do is property management. Our Brokers have combined experience of over three decades of residential property management and landlord experience! All of our Brokers are long-time members of the National Association of Residential Property Managers (NARPM), and Realtors. Our Principal Broker and Owner, Patti Robertson also serves as an Advisory Board Member of Rent Ready Norfolk, is a Lifetime Board Member of the Tidewater Real Estate Investors Group, and the Founder of the Hampton Roads Landlord Association. We give back and try to elevate our industry by educating and sharing best practices.

PMI Virginia

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