FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very reasonable and competitive with the market. The carpenters landscapers, roofers, siding, general contractors all make up their own prices and they are absolutely negotiable. We have a matching principle which means if you have a written estimate from another company we will beat it and we will try to do our best to give you the best most affordable price for your project.
- What is your typical process for working with a new customer?
Because we do have five companies under one roof it is important for us for the customer to have the same experience as if they were working with just wanna company. For that reason we hired an individual her name is Michelle Burton to handle all incoming calls, scheduling, and material selection for the customer. Whereas the contractors provide the estimates, create all the listing of material, and perform the work. The customer is always engage with Michelle Burton because she is bilingual and speak Spanish and English. This is done so that the customer has the perfect customer service experience when working with us.
- What education and/or training do you have that relates to your work?
Everyone on our team has been working construction jobs and renovation projects. For instants are Carpenter has A total of 20 years of experience in his trade that includes everything from framing, flooring, the renovations, additions all kinds of stuff in his trade. The roofer and siding contractor has at minimum 11 years of experience and he worked for a major construction company in Hampton Roads. The concrete individual has about seven years of experience and he has a crew about five guys that he’s been working with for about four years. The landscapers are a pair of brothers that I had started their business about five years ago but they factory actively been working in the industry for two years. Everyone on our team has at least $1 million worth of insurance for all of the work that they do. They are all qualified responsible and reliable contractors.