FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At JM Elite Laundry, we offer competitive and transparent pricing based on the weight or quantity of laundry. We also provide bulk discounts for large orders and special rates for recurring customers. There are no hidden fees—any additional services like stain treatment or delicate fabric care will be discussed upfront.
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your laundry needs, including preferences for detergent, folding styles, and special instructions. Scheduling & Pickup: We arrange a convenient pickup time for your laundry. Cleaning & Care: Your items are washed, dried, folded, or hung based on your request. Delivery: We return your fresh, clean laundry at the scheduled time. Feedback & Ongoing Service: We welcome your feedback and can set up recurring services for convenience.
- What education and/or training do you have that relates to your work?
We have extensive hands-on experience in laundry care, fabric maintenance, and stain removal. Our team is trained in handling different fabric types, proper detergent usage, and advanced techniques for deep cleaning and sanitization.