The Drying Co.

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Introduction

Since 2002, The Drying Co./ThermalTec has been serving Greater Richmond and Virginia Peninsula, families. We specialize in Attic & Home Insulation, Basement Waterproofing, Crawl Space Repair & Encapsulation, Foundation Stabilization, and Gutter Replacement & Leaf Protection. Our mission is to deliver comfortable, energy-efficient, durable home and building environments to all our customers. To achieve this, we utilize the latest best practices in Building Science. We know that no home is exactly like another and believe in offering long-term solutions, not temporary fixes. Our Home Performance Advisors take all the time you need to go over any questions or concerns, so you feel confident about the solution we are offering.

Overview

Hired 3 times

Serves Toano, VA

Background checked

License verified

48 employees

22 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

53 photos

Reviews

Good 4.3

41 reviews

5

73%

4

5%

3

7%

2

5%

1

10%

Read reviews that mention:

Thumbtack Customer

Feb 7, 2022

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From Google

We had The Drying Co. install a french drain in our basement. The crew was professional and cleaned up (as much as they could) every day before they left. The Drying Co. team was solution oriented and made sure our experience was a positive one. I have already suggested them to my friends.

The Drying Co.'s reply

Allan, thank you very much for taking the time to share your experience and for recommending us to your friends. We will be sure to share your lovely comments with the team that worked at your home. Please let us know if there is ever anything else we can do to help.

Thumbtack Customer

Nov 3, 2021

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From Google

The Drying Co processed my service request as quickly as possible. They provided updates and status as work date came up. The teams that arrived to do the rip out, and subsequent installation, of the old insulation and then spray foaming and completing my crawlspace encapsulation were extremely thorough and did a great job. Even when there was an error, they quickly turned around corrective action. We couldn't be happier with the work on our extension and in the crawlspace of the main house. Already noticing a HUGE difference in the air quality both in and under the house. I would absolutely recommend the services provided!

The Drying Co.'s reply

We're happy to hear you're enjoying the results of the work completed in your crawl space! We will be sure to pass your lovely review on to our team and congratulate them on a job well done. Thank you for taking the time to share your experience with our company, we appreciate your supporting our local business.

Thumbtack Customer

Dec 9, 2021

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From Google

My crawl space was a disaster. There was no protection from the moisture under the house and serious issues with rodents being able to get into my home. I called The drying company and received excellant service. My crawl space has been taken care of and I haven't had any rodent visiters! Thanks to the Drying co.

The Drying Co.'s reply

Thank you for taking the time to leave us this lovely review Marie. We're so glad we were able to help you with your crawl space and rodent concerns. Please let us know if there is ever anything else we can do to help.

Thumbtack Customer

Oct 29, 2021

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From Google

The representatives were thorough with explanations and proposed a very good price for my crawlspace encapsulation. They were able to start the job in a timely fashion despite a busy season, and were responsive to questions throughout. They finished the job days earlier than predicted. Quality of work was very good. Overall I'm extremely happy. I would not hesitate to use them again.

The Drying Co.'s reply

Thank you for taking the time to share you experience with our team. We will be sure to pass your kudos on to everyone who worked on your project. Please don't hesitate to reach out if you ever have any questions.

Thumbtack Customer

Oct 10, 2021

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From Google

The Drying Company encapsulated our crawl space several years ago. During a routine maintenance check on the dehumidifier, the technician, Alex Beacham, noticed our cast iron pipes had a pin-hole leak and warned us we needed to get them replaced. He was right, the pipes were on the verge of failure in multiple places. Mr. Beacham worked with us throughout the process to make sure plumbers could do the work with minimal disruption to the encapsulation. After the plumbing work was done, he returned performed minor resealing work. Mr. Beacham's timely advice saved us from a major plumbing disaster.

The Drying Co.'s reply

Mrs. Mooring, thank you for taking the time to review us and your kind words about Alex. We're happy to hear he was able to help catch this and will be sure to pass on your kudos to him.

Credentials

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 9/5/2024

Background Check

Erin Dougherty

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The Drying Co. Offers Free inspections & estimates to homeowners.
What is your typical process for working with a new customer?
We will schedule you an appointment with one of our Home Performance Advisors to discuss your concerns and goals with you, do a thorough inspection of your home, review their findings, provide you with an estimate and answer any questions you may have. We do not believe in high-pressure sales and allow as much or as little time as you may need to review your project and answer your questions. From there, it is completely up to the homeowner if they would like to move forward with the work.
What education and/or training do you have that relates to your work?
Our Team has a wide range of certifications and experience in the construction and home performance industry that contributes to their expertise in the field. As authorized dealers, all of our Home Performance Advisors are trained at the Dr. Energy Saver and Basement Systems facilities in Seymour, CT. They are educated on the latest best practices in building science and home performance solutions so that they can provide homeowners with long-term solutions to their concerns.