FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$120 tuning fee covers initial assessment, tuning, and minor adjustments, up to and including two (2) hours. Typically, more extensive work requires more time and care to address. Labor rate of $50/hr. for every hour after the initial two-hour appointment. You don't pay for anything you don't agree to.
- What is your typical process for working with a new customer?
Initial assessment is always 100% free! Assessing your piano is key. This includes examining the complete action and keys for full function and playability, determining the pitch and necessity of a pitch raise, testing the tuning pins for stability, etc. We'll fully discuss options, life expectancy of your piano, recommended maintenance, and proposed work, present and future.
- What education and/or training do you have that relates to your work?
B.M. in Music Performance & Pedagogy; Apprenticed as piano technician for Steinway dealer in Louisville, KY.