FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing straightforward and fair. We offer competitive rates that reflect the quality of work we provide. We want you to feel confident in your decision, so don’t hesitate to ask questions if anything’s unclear. Our aim is to give you great value and excellent work.
- What is your typical process for working with a new customer?
The process is straightforward: we begin by scheduling an on-site estimate to evaluate the work area and address any questions or concerns you may have. During this visit, we can provide flooring samples from our collection and create a detailed material list. We’ll also walk you through the entire process, including ordering materials and scheduling your installation date to ensure a seamless experience.
- What types of customers have you worked with?
We have had the privilege to work with a range of customers, including homeowners, property managers, contractors, and businesses.