FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive with others in the industry. We are a small, family owned business that strives in good, honest work for an honest price. At any given time, we may have some discounts floating around so do not be afraid to ask. At all times, we do honor a military and first-responder discount.
- What is your typical process for working with a new customer?
The typical process would be to listen to the customer's biggest concerns and weigh the wants/needs within a the given budget. We would access the issue with those key points in mind by scheduling a visit to the residence to get eyes on whatever it is that may be going on. At that point, we would provide detailed steps that we could take along with as many options as the project presents to see which route works best for the customer. From there, we would walk the customer through every step of our work explaining everything going on in full detail.
- What education and/or training do you have that relates to your work?
We offer plumbers with 15+ years of experience in the field along with master certifications.