FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices and Packages: 8 sessions: $520.00 - Base package $620.00 - Base package + Nutrition 12 sessions: $780.00 - Base package $880.00 - Base package + Nutrition 16 sessions: $1,041.00 - Base package $1,241.00 - Base package + Nutrition 24 sessions: $1,560.00 - Base package $1,760.00 - Base package + Nutrition 36 sessions: $2,340.00 - Base package $2,640.00 - Base package + Nutrition
- What is your typical process for working with a new customer?
1. Initial Contact Inquiry Response: I make sure to respond promptly to any inquiries via email, phone, or social media. It's important to make a good first impression and show that I'm attentive and professional. Brief Consultation: I offer a free initial consultation to discuss the client's goals, preferences, and availability. This helps me understand their needs and build rapport. 2. Assessment and Goal Setting Health and Fitness Questionnaire: I have the client fill out a detailed questionnaire covering their medical history, current fitness level, and lifestyle habits. This information is crucial for designing a safe and effective program. Initial Assessment: I conduct a physical assessment to evaluate the client's baseline fitness. This includes measurements, body composition analysis, and fitness tests. Goal Setting: Together with the client, I set realistic, measurable, and time-bound fitness goals. This ensures we have a clear direction and can track progress. 3. Program Design Customized Plan: I develop a personalized training program based on the client's goals, fitness level, and preferences. This plan is tailored to their unique needs and helps them stay motivated. Schedule Sessions: I plan and schedule training sessions that fit the client's availability, ensuring consistency and commitment. 4. Agreement and Documentation Contract and Waivers: I have the client sign a training contract and any necessary waivers or consent forms. This protects both parties and sets clear expectations. Payment Plan: I discuss and set up a payment plan, including session packages or subscription options. Transparency in pricing is key to building trust. 5. Orientation Session Facility Tour: If applicable, I give the client a tour of the training facility. This helps them feel comfortable and familiar with the environment. Equipment Introduction: I introduce the client to the equipment they will be using and demonstrate proper usage and safety. This ensures they feel confident and safe during workouts. 6. Ongoing Communication and Support Regular Check-ins: I schedule regular check-ins to monitor progress, adjust the training program, and address any concerns. This keeps the client engaged and motivated. Feedback and Adjustments: I encourage client feedback and make necessary adjustments to the training plan. This ensures the program remains effective and enjoyable. 7. Progress Tracking Progress Assessments: I conduct periodic assessments to track the client's progress towards their goals. This helps us celebrate successes and identify areas for improvement. Celebrate Milestones: I recognize and celebrate the client's achievements. This boosts their confidence and keeps them motivated to continue.