Total Cleaning Service

Top Pro

$60

Starting price

Select a service

Zip code

Rug size

Rug material

Number of rugs

Responds in about 23 min

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

Hello! We’re Total Cleaning Service—your friendly, local team with over 10 years of experience keeping floors fresh and homes looking great. From smoothing out ripples in your Carpet with our professional power stretcher… to reviving dingy rugs… to scrubbing built-up grime off wood floors—we’re here to help you love your floors again. We know how hard it is to find a cleaning company you can actually trust. That’s why we show up on time, do the job right, and never hit you with surprise fees. Just honest work and results you can see (and feel). ✅ Here’s what we offer: 🔧 Carpet stretching & repair using pro tools for lasting results 🧺 Rug cleaning – synthetic, wool, silk & more 🧹 Wood floor cleaning and wax removal for a fresh, natural shine 🐾 Pet odor treatments & 🛡️ Scotchgard protection 📅 Fast quotes, real-time online booking & a satisfaction guarantee We proudly serve the Springfield area and its surrounding communities within a 25-mile radius. Do you have questions, or are you ready to schedule? Message us today—we’d love to help! 💬

Overview

Current Top Pro

Hired 274 times

Serves Springfield, VA

Background checked

1 employee

12 years in business

Business hours

Sun6:00 am - 5:00 pmMon6:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2019

2018

2017

2016

Services offered

Rug material

Wool

Cotton

Acrylic

Silk

Stains requiring cleaning

Pet stains

Food stains

Drink stains

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

208 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Read reviews that mention:

Lee S.

Feb 23, 2026

•

Hired on Thumbtack

Matthew is the epitome of a professional! On time and meticulously removed 4 major carpet ripples by stretching and added carpet tack strips where needed. Overall very neat and clean work! Would hire him again!

Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

Total Cleaning Service's reply

Thank you — that really means a lot. I’m glad I could get those ripples stretched out and secured properly so everything lays smooth again. I truly appreciate the trust and would be happy to help anytime.

Carpet Repair or Partial Replacement

Christopher L.

Jan 17, 2026

•

Hired on Thumbtack

Details: Repair • Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

Total Cleaning Service's reply

Carpet Repair or Partial Replacement

Chanel T.

Sep 26, 2025

•

Hired on Thumbtack

We hired Total Cleaning Service to clean our 8x10 shag rug, which had not been cleaned in over three years. Matthew did an outstanding job-he successfully removed old stains and restored the rug making it look brand new! and all within a quick turnaround of just 3 to 4 days. He handled both pickup and delivery, and even assisted with placing the rug back under our sofa. Matthew was prompt, courteous, and highly professional throughout the entire process. I will definitely be utilizing his services again in the future.

Details: One • 8' x 10' • At the pro’s location • My home, venue, etc.

Total Cleaning Service's reply

Wow — thank you so much for the amazing review! 🫶 I’m so glad we were able to give your shag rug a fresh new start. It’s always satisfying to see those old stains disappear! I really appreciate you trusting me with the pickup, cleaning, and delivery — and I’m happy we could complete everything quickly for you. I look forward to helping again whenever you need it! 🙌✨ — Matthew, Total Cleaning Service

Rug Cleaning

Leila B.

2 weeks ago

•

Hired on Thumbtack

Details: Repair • Partial replacement • Tears or rips • Needs to be reattached to tack strip • 1 room • Residential

Total Cleaning Service's reply

Carpet Repair or Partial Replacement

Minisha P.

Aug 1, 2025

•

Hired on Thumbtack

Matthew did a wonderful job with both of my rugs! They smelled terrible and now it smells fresh and looks brand new! Will be using him again in the future.

Details: Two • 9' x 12' • Wool • Pet stains • My home, venue, etc.

Total Cleaning Service's reply

Thanks so much, Minisha! I’m so glad we could get your rugs smelling fresh and looking brand new again. It was a pleasure working with you, and I’ll be happy to help anytime you need it in the future!

Rug Cleaning

Credentials

Background Check

Matthew Tyson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of service, the size of the area, and any add-ons, such as pet treatment or Scotchgard. We offer bundled service discounts and never surprise you with hidden fees. Estimates are always free.
What is your typical process for working with a new customer?
I begin with a brief phone call to understand your needs, followed by a free in-home estimate. I’ll measure the area, explain the process, and provide a firm quote before I leave. There is no pressure — just clear answers and fair pricing.
What education and/or training do you have that relates to your work?
I have over 14 years of hands-on experience in carpet and upholstery cleaning, stretching, and carpet repair. I also completed specialized training in rug dyeing, bleach spot repair, and oriental rug color correction in 2018. I also have 10 years of experience in rug cleaning, and I expanded into a bigger facility in 2021 in Springfield, VA.