Total Cleaning Service

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About

Hello! We’re Total Cleaning Service—your friendly, local team with over 10 years of experience keeping floors fresh and homes looking great. From smoothing out ripples in your Carpet with our professional power stretcher… to reviving dingy rugs… to scrubbing built-up grime off wood floors—we’re here to help you love your floors again. We know how hard it is to find a cleaning company you can actually trust. That’s why we show up on time, do the job right, and never hit you with surprise fees. Just honest work and results you can see (and feel). ✅ Here’s what we offer: 🔧 Carpet stretching & repair using pro tools for lasting results 🧺 Rug cleaning – synthetic, wool, silk & more 🧹 Wood floor cleaning and wax removal for a fresh, natural shine 🐾 Pet odor treatments & 🛡️ Scotchgard protection 📅 Fast quotes, real-time online booking & a satisfaction guarantee We proudly serve the Springfield area and its surrounding communities within a 25-mile radius. Do you have questions, or are you ready to schedule? Message us today—we’d love to help! 💬

Overview

Current Top Pro

Hired 269 times

Background checked

1 employee

12 years in business

Business hours

Sun6:00 am - 5:00 pmMon6:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2019

2018

2017

2016

Services offered

Work needed

Repair

Restretch carpet to fit

Reason for repair

Worn fraying

Tears rips

Water

Burned melted

Property type

Residential

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

204 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Read reviews that mention:

Erik M.

2 weeks ago

•

Hired on Thumbtack

Quicky responded to our request and was able to help us almost immediately. Repair work was top notch and he was very professional throughout the visit.

Details: Repair • Tears or rips • Worn or fraying • 1 room • Residential

Total Cleaning Service's reply

Thank you so much for the review! I’m really glad I could help right away and that the repair turned out great for you. Wishing you a smooth and stress-free move — good luck with everything!

Carpet Repair or Partial Replacement

Kelly S.

Oct 24, 2025

•

Hired on Thumbtack

There isn’t enough room to say all the positive things about the work we just received from Total Cleaning Service. We had 3 door seams that needed to be fixed and not only are the seams repaired, looking like they were never damaged to begin with, but they also stretched the carpet where it was folding making it look 10 times better. Above and beyond to make this a wonderful experience, thank you!

Details: Repair • Worn or fraying • 3 rooms • Residential

Total Cleaning Service's reply

Thank you so much for the kind words! 🙌 It was a pleasure taking care of those doorway seams for you, and I’m happy the stretching made such a difference, too. We always aim to leave things looking as if the issue never existed. If you ever need anything in the future — cleaning or repairs — I’m just a message away. Thanks again for choosing Total Cleaning Service!

Carpet Repair or Partial Replacement

Melissa P.

7 days ago

•

Hired on Thumbtack

Matthew did an amazing job stretching and then cleaning our carpet. Looks brand new!

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Total Cleaning Service's reply

Thanks so much! I’m glad the stretching and cleaning did the trick — it’s always great seeing the transformation! If you need anything else just let me know.

Carpet Repair or Partial Replacement

Rodney M.

Nov 18, 2025

•

Hired on Thumbtack

Matthew was very courteous, responsive and punctual. He did an excellent job!! Definitely appreciate his attention to detail and completing the work faster than anticipated. Highly recommended!!

Details: Repair • Restretch current carpet to fit • Needs re-stretching • 5 rooms • Residential

Total Cleaning Service's reply

Thank you for the kind words! I’m really glad you were happy with the results and the quick turnaround. Attention to detail is something I take seriously, and it means a lot to hear that it showed. I’m always here if you need anything in the future!

Carpet Repair or Partial Replacement

Monica S.

Nov 9, 2025

•

Hired on Thumbtack

Details: Laminate wood • Residential • 1,000 - 1,500 sq ft • 2 flights • Yes, professional will need to move furniture

Total Cleaning Service's reply

Floor Cleaning

Credentials

Background Check

Matthew Tyson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of service, the size of the area, and any add-ons, such as pet treatment or Scotchgard. We offer bundled service discounts and never surprise you with hidden fees. Estimates are always free.
What is your typical process for working with a new customer?
I begin with a brief phone call to understand your needs, followed by a free in-home estimate. I’ll measure the area, explain the process, and provide a firm quote before I leave. There is no pressure — just clear answers and fair pricing.
What education and/or training do you have that relates to your work?
I have over 14 years of hands-on experience in carpet and upholstery cleaning, stretching, and carpet repair. I also completed specialized training in rug dyeing, bleach spot repair, and oriental rug color correction in 2018. I also have 10 years of experience in rug cleaning, and I expanded into a bigger facility in 2021 in Springfield, VA.