The Grout Doctor - Richmond
The Grout Doctor - Richmond

The Grout Doctor - Richmond

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Responds in about 4 hours


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Introduction
A leading tile, grout, and natural stone restoration company in the Greater Richmond area. Our main goal is to provide effective and efficient services for our customers.
Overview

Hired 5 times

Serves Richmond, VA

Background checked

License verified

4 employees

33 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook

Projects and media

11 photos

Projects and media

11 photos

Specialties
Tile type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

43 reviews

5
88%
4
0%
3
0%
2
0%
1
12%

Read reviews that mention:


pro avatar
Shannon M.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Details: Bathroom • Wall • Tub / Shower enclosure • Crumbling, stained, or missing grout • Cracked tile(s) • Ceramic

Tile Repair
pro avatar
Past Customer
Dec 31, 2024
·

From Google

From Google

We are very satisfied with the work from Grout Doctor. Tyler had a challenge with our 30 year old shower both tile and grout. He did an excellent job of replacing, cleaning, and regrouting the tile. It looks as good as it did when we built it. Tyler and his crew are very professional. We would highly recommend Tyler and his crew for any grout and tile work.Thanks, Tyler!
The Grout Doctor - Richmond's reply
Thank you so much for the 5 star review! We appreciate the kind words and the recommendation! We are happy to know that you are pleased with Tyler's work!
pro avatar
Past Customer
Jun 3, 2024
·

From Google

From Google

They came in , understood my issues, replaced a cracked tile and reinstalled some lose tiles, regrouted several places and cleaned up, came on time and didn't add extra charges, looks great
The Grout Doctor - Richmond's reply
Thank you for letting us know how we did! We appreciate the opportunity to work with you!
pro avatar
Past Customer
Jan 12, 2024
·

From Google

From Google

Grout Doctor did a wonderful job removing tile, removing grout and caulk, then replacing new tile, re-grouting and re-caulking. Our shower looks brand new! Thank you Grout Doctor!
The Grout Doctor - Richmond's reply
Thank you Susan! We appreciate the opportunity to make such a difference! We hope you enjoy your "new" shower!
pro avatar
Jonathan Q.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Tried to charge $1600 for 3 ft of tile install. Crooks. Did the job myself in 3 hours.

Details: Kitchen • Backsplash • Less than 25 sq ft • Wood • Ceramic • Yes, I already have the tiles

Tile Installation and Replacement
Credentials
License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 1/7/2025

Background Check

Zachery Merkle

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer FREE estimates and range of discounts.

  • What is your typical process for working with a new customer?

    We schedule a FREE in-person estimate to gain a better understanding of the area(s) of concern. Once the customer has received their estimate, we can proceed to scheduling.

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The Grout Doctor - Richmond
The Grout Doctor - Richmond
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Credential Information
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Credential Details
License

License Holder: Zachery Merkle

License Type: HIC – Contractor – Home Improvement (VA)

License number: #2705189368

License verified on 1/7/2025

Valid through 1/1/2027

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Background Check

Zachery Merkle

Completed on 1/8/2025