Matt Acree

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Introduction

Taking pride in doing a quality job for an affordable rate is something I've always believed in. Building a trusting relationship with customers is very important to me. I have 20+ years of experience in the repair, and construction industry. If it needs to be fixed I'm your guy. In addition to being a licensed contractor my business is also insured. Operating hours are 8AM to 5PM on weekdays unless emergency service is scheduled, or additional time is required to complete a project that has been started prior to 5PM. Saturdays are available from 8AM to 2PM by appointment only. Rates are $80 per hour for handyman, or mechanical work. Parts not included in hourly rate. No show up, or trip fee. Since March of 2020 I have been wearing masks inside customers homes. Gloves, booties, and disinfecting surfaces also by request only. Current services offered - Heating, Ventilation, Air Conditioning, Indoor Air Quality, System Maintenance, Dryer Vent Cleaning Replacement & Installation, Kitchen Vent Hood Cleaning, Air Duct Cleaning, Water Heaters, Handyman, Drain Cleaning, Power Washing, Refrigerator Repair & Maintenance, Ice Makers, Moisture Testing, and Energy Management.

Overview

Hired 30 times

Serves Richmond, VA

Background checked

License verified

19 years in business

Business hours

SunClosedMon9:00 am - 3:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

27 reviews

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Read reviews that mention:

Lucas T.

Oct 14, 2023

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Hired on Thumbtack

Matt was absolutely fantastic with installing our water heater. The quality of work was top notch and I would definitely recommend him. He is professional, courteous and responsive. I will be calling Matt for all of my upcoming projects !

Details: House • Two-story building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents

Duct and Vent Cleaning

D R.

Apr 24, 2024

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Hired on Thumbtack

10/10. Extremely professional and helpful. Will use him again over and over. He is detailed and very responsive. He knows what he’s doing!

Details: No, I don't need to test for any of these issues • Never • Central A/C • Residential

Air Quality and Environmental Testing

Andi b.

Feb 24, 2024

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Hired on Thumbtack

No words to express how excellent Matt has been while working on our project. It made me thinking there are still professionals who really care for their customers. He digged deep into the furnace and heat pump problem, took extreme time and fixed it for very reasonable price. He also helped us on other home issues and advised us on other issues he necessarily didn’t have to deal with. Recommend him to anyone all day!

Details: No, I don't need to test for any of these issues • Never • Furnace • Residential

Air Quality and Environmental Testing

Becca K.

Nov 14, 2023

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Hired on Thumbtack

Matt responded very quickly. Our dryer wasn’t drying and was able to get the duct cleaned out to get it working again. He also switched out our outdated dryer vent tube to one that was safer.

Details: House • Two-story building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents • No, there is no regular smoking inside

Duct and Vent Cleaning

Andre C.

Oct 4, 2022

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Hired on Thumbtack

I’m not sure where to start with my review of Matt’s Services. Our experience with him and his company has been phenomenal! My business partners and I have been in the real estate business for over a decade. So, we have dealt with numerous contractors and vendors for our properties. We are a small company so we work with contractors directly. We have dealt with all types of unsavory contractors. Whether it’s price gouging, looking for a short cut, or just unprofessionalism…we’ve seen it all. After dealing with several of these HVAC contractors over the past decade, I can honestly say that Matt and Matt’s Services has been one of the best experiences that we have ever had with any contractor…HVAC or otherwise. Matt is at the top of highly qualified and trusted HVAC companies that we have ever worked with. Matt has been an absolute pleasure to work with. He checks all the boxes of what you should want and need in a contractor. He is extremely professional and knowledgable. He’s always punctual, detailed, and efficient. Yet, he is also friendly, so down to earth, easy to talk to, and personable. We also love the fact that Matt doesn’t just rush through a job and leave us wondering what he actually did. He is extremely thorough and always educates us about what he’s doing, why he’s doing it, and what options we may have. Similarly, he has saved us money on jobs without sacrificing quality. His prices are fair and he is very generous with his customers. I think Matt’s combination of professionalism, quality work, fairness, and decency make him a uniquely qualified HVAC professional who should be considered a top choice for anyone needing HVAC work. If you want quality work, at fair prices that you can trust; all while being treated like a worthy customer and not just a number, then Matt and Matt’s Services is clearly the way to go! Matt’s Services is definitely our go-to HVAC company from now on!

Details: Routine Maintenance • No problem, just need maintenance • Closet • Outside • Condo/Apartment

Central Air Conditioning Repair or Maintenance

Credentials

License

License Type: HVA – Contractor – Heating Ventilation and Air Conditioning (VA)

License verified on 7/31/2023

License

License Type: MHVA – Heating Ventilation and Air Conditioning – Master (VA)

License verified on 6/2/2024

Background Check

Matthew Acree

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very fair especially on Thumbtack. No show up fee like most companies which is usually around 100$.
What is your typical process for working with a new customer?
Communicating by phone call, text, email, or messaging. First, I try to figure how to be of the best service for each particular person, or persons. Listening completely to needs of the customer and trying to present solutions for the project inquired. If estimates are needed, they will be delivered in timely manner. Then if agreements are made to preform work my goal is show up on time to complete the project in a clean and safe manner.
What education and/or training do you have that relates to your work?
I have a 3 year degree in HVAC. A Masters License in HVAC. I'm EPA certified to handle all refrigerants. Carrier/Bryant/Midea Mini Split certified. I've also have taken various other courses.

Matt Acree

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