Brydson Enterprises LLC
contact for price
Appliance type
Sorry this pro can’t do your job, but we know other pros who can.
Introduction
With my 10 plus years of experience in the welding industry and general contracting field, My focus is making sure my customers are taken care of and that the quality of my work speaks for itself! I never cut corners and I make sure my clients are satisfied with my service!
Overview
Current Top Pro
Hired 48 times
Background checked
1 employee
1 year in business
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Featured Projects
28 photos
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Good 3.9
14 reviews
5
64%
4
7%
3
0%
2
7%
1
22%
Read reviews that mention:
Adam D.
Oct 14, 2024
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Hired on Thumbtack
Hired on Thumbtack
Very easy to work with. Tech communicated very well through making an appointment and the actual repair.
Work was done efficiently and professionally. Couldn't be happier. Will be using the business again and recommend them.
Details: Dishwasher • Frigidaire • Residential
Appliance Repair or Maintenance
Harrison A.
Sep 3, 2024
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Hired on Thumbtack
Hired on Thumbtack
Brandon was quick and clear about the solution for our microwave. He showed me where to buy the replacement part so I could save money. I was confident I was being taken care of by someone who was conscious of what his client was spending, which I always appreciate!
Details: Microwave oven • GE • Residential
Appliance Repair or Maintenance
Joseph Q.
Sep 1, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Very professional, would definitely hire again. Took the time to explain the issue and what he could do to fix it with an accurate estimate. Very punctual and responsive!
Details: Refrigerator • Frigidaire • Residential
Appliance Repair or Maintenance
Natasha T.
3 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
He was extremely kind and flexible with our changing plans. The painting went very well and the rooms looked great. I think the speed of the project was a little slower than I expected and that was my only hesitation so I gave 4 stars.
Details: Home • 5 rooms • Walls • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Excellent - clean and smooth • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself
Interior Painting
Lena W.
Oct 4, 2024
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Hired on Thumbtack
Hired on Thumbtack
I hired Brandon to help me diagnose and fix a problem with my dryer and my refrigerator.
He wrote back the same day and said he would be here at 2:30pm. He didn’t show up until three hours later at 5:30pm. During that time I had to call and text him twice to get updates on his arrival. But, it was still the same day and I was desperate with two appliances giving me problems, so I went along with it.
He worked on the dryer for about an hour (possibly a bit longer, to be fair), and explained I needed a new motor and belt. He took the dryer completely apart and put it back together. He also swept behind the dryer and got up the dust that was there.
After putting the dryer back together he looked at the refrigerator. He checked the main board and said the problem was with the temperature setting difference between the freezer and refrigerator. He adjusted it and told me what it should always be set at.
He also provided input on which parts to buy for both appliances.
We agreed when I got the part for the dryer, he would return to install them.
The next day, however, we were still having a condensation problem with the refrigerator. I contacted him and he said it can take 24-48 hours for the temperature to regulate. So I waited 48 hours. Same problem. He offered to come back out. I suggested we wait until the dryer parts came in so he could fix both appliances in one visit. He agreed.
Once I received delivery confirmation of the parts, I reached out to him on this app to schedule the service. Never heard back. So I called him. He said he was locked out his Thumbtack account and was receiving notices but couldn’t reply. He asked if I would be willing to work outside of Thumbtack. I said no problem and that I would text him directly. I did. But also during that phone call he said he would text me on Thursday to tell me when he would be out to fix the dryer and take another look at the refrigerator.
Thursday came and went and despite a direct phone call from me and a follow up direct text, I didn’t hear anything back from him. Nothing. Not even a courtesy response to say he would get back to me tomorrow or later. Zero. I have an elderly parent and I need to be able to do laundry. I’ve already had to go to the public laundry twice.
I completely understand he has other customers and jobs, and he shouldn’t promise what he can’t deliver. Or hire an assistant to process your customer communications for you, because leaving paying customers hanging isn’t professional or acceptable.
Classic case of someone who cannot handle the work load he gets through this app. He responds right away to get you locked into working with him and then you have to call and text repeatedly to get any answers. And, he responds when he gets ready - even to paying customers.
His rates were reasonable, sure. He was very respectful and clean in my home. And he helped me make sure I was buying the correct replacement part. But, he left me hanging and $90.10 and a week later, I still have two broken appliances. I paid him the same day and didn’t get the same courtesy when it comes to his responsiveness.
He also appears to know more about washers and dryers than refrigerators, but that’s just my opinion based on the fact that it’s a week later and I still don’t know what’s wrong with my refrigerator.
Details: Washer or dryer • Kenmore • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Brandon Brydson