FAQs
- What is your typical process for working with a new customer?
My typical process is fact finding first. What is the reason the homeowner has contacted us? Do they have a leak directly underneath a roof, can they see missing shingles from the ground, Do they just want a roof inspection in general? Second, I like to inspect the entire roof, take pictures, and send the pictures to the homeowner to document any and all damages to justify the estimate and scope of work needed. Third, I like to discuss the materials needed and when the repair could be done properly and provide the estimate. For small to medium repair estimates that have been accepted payment upon completion is requested. For larger jobs, a deposit of 50% is required to schedule and begin the scope of work and the remaining 50% is due upon completion.
- What types of customers have you worked with?
Residential and commercial
- Describe a recent project you are fond of. How long did it take?
Homeowner couldn’t find a roofer to do his repair in less than 6 weeks because it was a small repair and everyone is busy with full roof replacements due to the wind storm. We were able to inspect his roof next day and take care of the repair of his shingles while there for a very fair price.