FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a 2 hour minimum.. along with the 2 hour minimum of 170.00 (85.00hr) there will be a truck fee (50.00) included if we are going to provide a truck. 80.00 truck fee if we have to provide a 26ft truck. Estimate total will be range from 239.00-250.00 for the first two hours and 85.00 every additional hour. Also we will provide mattress bags to transport your mattresses. This does not apply to anyone who’s putting their items in a storage. If you guys could list your mattress size we will appreciate it, so we can be prepared to bring the correct bags. Also we will have moving blankets and bands to wrap your furniture to prevent any scratches.
- What is your typical process for working with a new customer?
To speed the booking process up. If you can send over a good email to send estimate. I will call to discuss the move to give me an idea of how long it may take and how many movers. Once estimate is sent and accepted, we then awaits the deposit to confirm booking. Please do not hesitate to ask any questions.
- What education and/or training do you have that relates to your work?
I worked as an apprentice in Newport News for 6 years. Graduated from trade school and branched off to now being an owner. Being in business for about 7 years we have experienced working with local clients, offices and apartment complexes.