Shine of Richmond

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Responds in about 1 hour

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Introduction

Our focus is high-quality, reliable service that leaves every property looking its best. Our team is professional, efficient, and committed to delivering outstanding customer service you can trust.

Overview

Hired 2 times

Serves Midlothian, VA

Background checked

4 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Instagram

Specialties

Area

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Building height

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Reviews

Customers rated this pro highly for value, work quality, and professionalism.

Exceptional 5.0

15 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Anne Q.

3 weeks ago

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Hired on Thumbtack

Shine followed up by phone after some difficulty - on my part - dealing with the online system. I would have given up without a call from them, which resulted in an instant booking, at a discount, and an immaculate gutter-cleaning by a very friendly, professional (in demeanor and attire) and skilled two-man crew. They also told me about other services their firm offered. Based on my experience, I would definitely work with them again.

Details: Single-level building • 1,000 - 2,000 sq ft • No, they don’t have screens or guards • Just once

Shine of Richmond's reply

Thank you Anne for the wonderful review! We are thrilled to hear you had a great experience with us and we look forward to serving you again!

Gutter Cleaning and Maintenance

Past Customer

Nov 11, 2024

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From Google

We had a great experience with Shine power washing our house. James was very timely and professional. When he finished, he asked that we walk around to inspect his work. The house looks amazing. Karen, followed up to make sure we were pleased with the work. Thanks folks, great job!

Shine of Richmond's reply

Thank you for giving us a 5-star rating! It was fantastic working with you and we're happy to know that you've had a great experience with us!

Past Customer

Oct 8, 2024

·

From Google

Karen and the Shine team were great to work with! They were timely and professional and did a fantastic job power washing my home.

Shine of Richmond's reply

Hi Richard, Thank you for the great rating! We look forward to providing you with more great experiences in the near future. See you next time!

Past Customer

Sep 19, 2024

·

From Google

Shine of Richmond's reply

Past Customer

Dec 18, 2024

·

From Google

The team was prompt, professional, courteous, friendly and did a fantastic job for us. We will use them again, absolutely!!

Shine of Richmond's reply

Hi Rusty Thank you for taking a moment to share your experience. We are so pleased to hear you had a great experience. We look forward to working with you soon.

Credentials

Background Check

Karen Crenshaw

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide custom quotes tailored to the specific needs of each job
What is your typical process for working with a new customer?
We reach out to the customer after an inquiry for services with a free tailored quote. When the quote is approved we work with the customer to schedule at the service at a convenient time. Our professional trained technicians arrive on time using high quality equipment and materials to ensure the best results. After the service, we confirm with the customer that they are satisfied with the work and welcome any feedback. An invoice is sent and then we followup with the customer to ensure everything went well.
What education and/or training do you have that relates to your work?
Our Technicians are trained by highly knowledgeable skilled trainers in window cleaning, gutter cleaning, power washing, and holiday light installation. Safety is a priority, so our staff is trained on safe ladder use, proper handling of power washing tools, and working on elevated surfaces, following safety standards.